Oscar Casillas
Austin,TX
Summary
Adept at managing high-volume service with a keen focus on maintaining cleanliness and order, I enhanced customer satisfaction at Angie's Mexican Restaurant through attentive service and efficient multitasking. Skilled in safe food handling and order accuracy, my professional demeanor and ability to anticipate guest needs consistently contributed to a positive dining experience. Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Focused and reliable waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
6
6
years of professional experience
Work History
Waiter, Dishwasher, Bus Boy
Angie's Mexican Restaurant
01.2022 - 07.2024
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Dishwasher, Cook
Pluckers
08.2018 - 11.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Education
High School Diploma -
Stephen F Ausstin High School
Austin, TX06.2018
Skills
Strong multitasking
Cleanliness
Order Taking
Professional Appearance
Order Management
Order Accuracy
Cash Handling
Food safety understanding
I enjoy time with family and my dog. My health is top priority for me .
Family time is on the top of my priority list. Church service weather is in person or online is what keeps me sane. I strive to do my best daily.
Languages
English
Spanish
Professional Working
Timeline
Waiter, Dishwasher, Bus Boy
Angie's Mexican Restaurant
01.2022 - 07.2024
Dishwasher, Cook
Pluckers
08.2018 - 11.2018
High School Diploma -
Stephen F Ausstin High School
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