Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oscar Coleman

Columbia,SC

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

I'm always committed to making myself better than yesterday.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon
06.2022 - Current
  • Worked safely around moving machinery.
  • Prepared orders for shipment by systematically picking, packing and labeling merchandise.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Work 12-hour shifts

Delivery Driver

Self-employeed
06.2020 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • 2 routes per day
  • over 25 stops per route

Crew Trainer

Taco Bell
02.2020 - 03.2022
  • Taught new team members correct procedures for all areas of operations.
  • Trained other employees in customer service, food safety and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Sales Representative

TruGreen LandCare
08.2019 - 11.2021
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Answered customers' questions regarding products, prices and availability.
  • Managed friendly and professional customer interactions.
  • Increased Sales by 17%

Production Worker

Quickrete
05.2019 - 05.2020
  • Carefully packaged finished products and prepared for shipment.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Personal Production Rate of %17
  • won highest producer 3x

Customer Service Associate

Walmart
06.2018 - 08.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.

Crew Member

Zaxbys
06.2016 - 06.2018
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.

Education

GED -

North Carolina A & T State University
Greensboro, NC
04.2022

Skills

  • Feedback Acceptance
  • Merchandise Packaging
  • Stocking and Replenishing
  • Great Team member
  • Fast learner
  • Excellent listener
  • Reliable
  • Good Leadership skills
  • Professional Customer Service

Certification

Twic Badge

Timeline

Warehouse Associate

Amazon
06.2022 - Current

Delivery Driver

Self-employeed
06.2020 - Current

Crew Trainer

Taco Bell
02.2020 - 03.2022

Sales Representative

TruGreen LandCare
08.2019 - 11.2021

Production Worker

Quickrete
05.2019 - 05.2020

Customer Service Associate

Walmart
06.2018 - 08.2019

Crew Member

Zaxbys
06.2016 - 06.2018

GED -

North Carolina A & T State University

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Oscar Coleman