Patricia Keller
Las Vegas,US
Summary
Efficiently maintains transaction records, handles monies and updates accounts. Active listener with talent for guiding customers to appropriate products.
Versatile Clerk with reputation of balancing productivity and exceptional customer service. Committed to resolving issues and promoting customer loyalty to drive business success. Solid experience in cash handling, bookkeeping and computations.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon LAS2
North Las Vegas, NEVADA
07.2020 - Current
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Checked packages and merchandise for damage and notified vendors.
- Wrapped pallets in shrink wrap prior to loading.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Operated PC and RF-based computer systems for inventory management.
Cashier
McDonald's Corporation
01.2019
- Go from receiving money to overall customer service
- Work in a specific area
- Assist in stocking shelves, rotating merchandise and marking prices
- Helping customers that may need additional assistance
- Teach the employee there area from start to finish and then follow up a day or so later to make sure know and understand how to operate area
- Perform the duties of customer service representative
- Ensure that all checkout counters have enough cash Process credit card and check payments
- Worked well with teammates and openly invited coaching from the management team
- Ensure the cash and credits were correct and balance for the day
- Thank politely for choosing the service
- Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service
- Mopping, washing dishes, cleaning windows, keeping the counters clean, and other duties
- Greeting customers and making sure are happy with purchase
- Taking ownership of individual areas and making sure entire area is kept up to policy standards
- Handled drive thru and trained new and upcoming employees
Sales Agent
Thomas L Cardella & Associates, Inc
02.2018
- I did cold calling to sell Cable/Internet and home phone from
- Cedar Rapids, Is branch of this company
Cashier
Burger King Corporation
09.2016
- Sanitize customer sitting areas, kitchen and counters
- Cook, prep, sandwich maker, and any other duties
- Drive thru, stocking, clean restrooms, whipping down tables, cashier
- Work both as a cashier and a crew member
- Make sandwiches, fry food, operate heavy machinery, wash trays, prep food, restock fridges, cook meat patties on the grill
- Taking customer orders and customer satisfaction
- Took initiative to find extra task when others were completed
- Taking customer orders and using cash register Ability to serve out customer orders in average 3 minutes time Responsible for cleanliness and maintenance of machines in designated areas
- Told customers about the various products that Burger King
- Assuring a clean, organized and a efficient operation
- Cleaning, cooking, customer service, working in a fast paced environment, counting change
- Drive thru, food preparation, stocking and inventory
- Taking and serving orders to patrons of the restaurant
- Operated modern POS systems for all sales
- Maintain cleanliness in store, Food prep, and Stock
- Took customers orders and prepared food
Cashier
Dollar General Corporation
05.2017 - 07.2017
- Managed customers, and stocked shelves
- Operated a POS terminal and stocked inventory as cashier
- Set up store plan-a-grams
- Lead and motivated others to meet goals before deadlines
- Clean up, stocking, recover, and cashier
- Maintained a clean, safe, and productive work environment
- Running the cash register, interacting with customers, stocking shelves, and cleaning store
- Took over Manager's or Assistant Manager's duties in absence
- Counted the safe at the opening/closing of the store, counted the cashiers tills at the beginingand end of each of shifts, did the paper work
- Provide prompt, friendly, reliable service to customers, Balance a cash drawer daily while staying within set policy guidelines
Education
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George Washington High School
2002
Skills
- Cash Register Operation
- Work Task Prioritization
- Inventory Stocking
- Merchandise Packaging
- Feedback Acceptance
- Fitting Room Oversight
- Price Identification
- Customer Relations
- Sweeping and Mopping
- Cooperative Attitude
- Credits and Refunds
- Shipment Procedures
- Basic Math Functions
- Stocking and Replenishing
- Payment Collection
- Cash Drawer Management
- Positive Interactions
- Folding Clothes
- Bagging and Packaging
- Customer Assistance
- Answering Customer Questions
- Resolving Discrepancies
- Billing and Payment Processing
- POS Systems
- Accounting Softwares
- Promoting Loyalty
- Waiting Tables
- Monetary Transactions
- Cashier Abilities
- Belt Conveyors
- Guest Satisfaction
- Verifying Eligibility
- Membership Programs
- Telephone Reception
- Coin and Currency Counting
- Transaction Balance Sheets
- Account Invoicing
- Guest Inquiries
- Speaking Clearly
- Return and Exchange Processing
- Checking Out Customers
- Counter Sanitization
Timeline
Warehouse Associate
Amazon LAS2
07.2020 - Current
Cashier
McDonald's Corporation
01.2019
Sales Agent
Thomas L Cardella & Associates, Inc
02.2018
Cashier
Dollar General Corporation
05.2017 - 07.2017
Cashier
Burger King Corporation
09.2016
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George Washington High School