Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Oscar Cruz-Collazo

Oscar Cruz-Collazo

Bayonne,NJ

Summary

Dynamic professional with a proven track record in delivering exceptional customer service. Strong driving skills complement a commitment to safety and efficiency, ensuring seamless operations in fast-paced environments. Seeking a challenging position to leverage these strengths while contributing to organizational success and enhancing customer satisfaction. Dedicated to bringing expertise to a team-oriented setting.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Truck driver for catering company

Gate Gourmet Catering
01.2022 - 01.2025
  • Cater aircraft for United Airline.
  • Operating a 22’ box truck
  • Making sure Truck is in a safe driving condition performing Pre-trips inspections
  • Complying with EWR Safety check points
  • EWR DR1 Certified.
  • Promoted to safety compliance Supervisor
  • Duties.
  • Making sure driver are up to date with safety procedures and keeping up to date, on training new hires with the safety tools they need to properly cater and be safe on the field while driving around aircraft.
  • Promoted to transportation supervisor.
  • Conducting 5 minutes training sessions on a daily basis, also on spot training.
  • Daily Report of the day-to-day performance of the driver.
  • Corrective Actions form for drivers that do not follow company protocol on safety procedures.
  • Conducting incidents reports and investigation on the matter.
  • Work site: Newark NJ
  • CDL Class B License

Bus Operator/ Driver

NJ Transit
01.2015 - 08.2022
  • Pick up and drop off passengers.
  • Provide public transportation to and from different locations.
  • Ensure vehicle is safe and reliable prior to operation by conducting a daily inspection and performing Pre-trips and post-trips.
  • Maintain safe conditions by complying with traffic regulations; observing traffic conditions; avoiding dangerous situations, and enforcing passengers / safety conduct.
  • Complies with (ADA) Mandates by assisting passengers with disabilities, including wheel chairs and other disabilities, securing devices and making sure they are safe and secure.
  • Maintaining contact with dispatch with schedules and time departures according to where I am so they can keep passengers informed.
  • Work Site: Jersey City
  • CDL Class B License

Bus Operator/ Driver

Rabbit Transit / Para- Transit Transportation Authority
01.2012 - 2015
  • Pick up and drop off passengers.
  • Provide public transit services by safely operating assigned vehicle to pick up and deliver in a courteous and professional manner.
  • Ensures vehicle is safe and reliable prior to operation by conducting an inspection and performing daily pre-and post -trip inspection.
  • Prepares for daily run by reporting to dispatch at scheduled time in physical condition to fulfill the essential functions of driving a vehicle and adhering to the dress code.
  • Maintains safe conditions by with traffic regulations; observing traffic conditions; avoiding dangerous situations, and enforcing passenger /safety conduct.
  • Complies with all ADA mandates by assisting with boarding and departing passengers with disabilities, including wheel chair lifts and securing devices.
  • Provides excellent service by answering questions from passengers regarding fares, schedules and routing.
  • Represents the Authority in a professional and positive manner and ensures a positive passenger experience by listening to complaints regarding delays or problems encountered in the provision of service
  • Obtains assignments, reviews any posted notices, and communicates any irregularities to dispatch.
  • Follows proper emergency procedures in the event of an accident or safety incident by following established procedures including but not limited to notifying dispatcher or supervisor, securing accident/safety incident scene, tending to passengers, obtaining witness cards, deferring media statements to proper channels and completing reports.
  • Ensures operation communications and resolutions in accordance with Federal Communication Commission guidelines by utilizing two-way radio to contact dispatch to timely and accurately report all irregularities, delays, accidents, incidents, request for emergency maintenance, and safety/operation problems as they occur.
  • Prepares written reports of events
  • Listens and complies with all communications/directions from dispatch.
  • Work Site: York, PA
  • CDL Class B License

Statue Cruises
01.2010 - 01.2012
  • Boarding customers on to the ferry.
  • Deck hand, Assisting customers with disabilities, and safety of all passengers.
  • Guess Service Manager.
  • Work Site: Battery Park NY

Education

High School Diploma -

Dickinson High School
Jersey City, NJ
01.2000

Skills

  • Fluent in English and Spanish
  • Certified Class B driver with passenger endorsement
  • Certified in forklift operations
  • Safety compliance certified

Certification

  • CDL Class B License
  • Passenger endorsement
  • Air Brake Restriction lifted
  • Safety Certificate Certified
  • Customer service 101
  • Communication skills 101
  • Forklift operations certified
  • Bilingual: Spanish/English

Timeline

Truck driver for catering company

Gate Gourmet Catering
01.2022 - 01.2025

Bus Operator/ Driver

NJ Transit
01.2015 - 08.2022

Bus Operator/ Driver

Rabbit Transit / Para- Transit Transportation Authority
01.2012 - 2015

Statue Cruises
01.2010 - 01.2012

High School Diploma -

Dickinson High School

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