Summary
Overview
Work History
Education
Skills
Languages
Volunteer Work and Interests
Timeline
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Oscar DIAZ VALENZUELA

Tempe,AZ

Summary

Dedicated professional committed to enhancing customer service and fostering a positive company reputation. Skilled in navigating challenging situations with composure and professionalism to ensure effective resolutions. Eager to acquire new skills that support personal growth and empower others in their pursuit of success. A strong belief in the value of humility and collaboration drives a passion for meaningful contributions to team objectives.

Overview

3
3
years of professional experience

Work History

Walmart Associate

Walmart
08.2023 - 08.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Associate

Potbelly's Sandwich Shop
01.2023 - 05.2023
  • Gained Communication skills
  • Gave customers a great experience
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

Chandler High School
Chandler, AZ
05-2025

Highschool - AP Classes

La Joya Community Highschool
Avondale, AZ
05.2025

Service academy -

Tres Rios Service academy
tolleson, az
08.2012

Skills

  • Teachable
  • Fast learner
  • Dedicated
  • Critical Thinker
  • Team Worker
  • Capable of working alone
  • Bilingual- Fluent in English and Spanish, effective communicator in diverse environments
  • Customer service
  • Work well under stress
  • Adaptable

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Volunteer Work and Interests

Over the years, since being involved with the National Junior Honor Society since middle school, I've done lots of volunteer work, especially in the National Honor Society in high school. My volunteer work includes but is not limited to helping out at local events, volunteering at food shelters, volunteering at the Arizona Humane Society, helping out at school events etc. In general, I like helping and spending time being of service for those who need it.

In terms of interests, I really enjoy music, nature, and sewing. I have an ever growing vinyl collection that I take lots of pride in. I love hiking and exploring areas with lots natural beauty. I'm into clothes, and I really enjoy altering or making articles of clothing with my trusty sewing machine.

Timeline

Walmart Associate

Walmart
08.2023 - 08.2025

Associate

Potbelly's Sandwich Shop
01.2023 - 05.2023

Service academy -

Tres Rios Service academy

High School Diploma -

Chandler High School

Highschool - AP Classes

La Joya Community Highschool

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