Oscar- Eduardo Avila
Fabens,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase productivity and drive business results.
Overview
2
2
years of professional experience
Work History
Carhop Server
Sonic
04.2022 - 07.2022
- Answered guest questions and promoted special products.
- Assisted customers in choosing menu items by providing food complementing information.
- Memorized orders and maintained 100% accuracy in high-traffic times.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
Sandwich Artist
SUBWAY®Restaurants
05.2021 - 09.2021
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
Cook
Sonic
04.2020 - 08.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
High School Diploma -
Fabens High School
Fabens, TX06.2023
Associate of Arts - Science Education
El Paso Community College
El Paso, TX12.2022
Skills
- Interactive Communication Skills
- Willing to Learn
- Promptness and Punctuality
- Good Communication
- Customer Interaction
- Bilingual
- Critical Thinking
- Data Evaluation
- Microsoft Word
- Microsoft Excel
- Team Development
Languages
English
Professional Working
Spanish
Limited Working
Timeline
Carhop Server
Sonic
04.2022 - 07.2022
Sandwich Artist
SUBWAY®Restaurants
05.2021 - 09.2021
Cook
Sonic
04.2020 - 08.2020
High School Diploma -
Fabens High School
Associate of Arts - Science Education
El Paso Community College