Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Oscar Escamilla

San Antonio,Texas

Summary

Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver/Warehouse Associate

Elite Pallet Supplier
05.2023 - Current


  • Improved/completed customer satisfaction by ensuring timely and accurate deliveries of pallets and work nails.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Manually lift and move pallets as needed.
  • Assist with inventory and management and organization.
  • Prepare and process delivery invoices and paperwork

Insurance Professional

USAA
07.2021 - Current
  • Counsel, educate and provide accurate insurance advice through research and resolving problems
  • Calculating and quoting premium rates for specific policies
  • Performs other duties and responsibilities as assigned
  • Provides information to customers in response to customer inquiries on products/services, converting a high percentage to sales
  • Develop/run effective strategy performance tracking ensuring that strategies are performing as expected and feedback/learning into strategy and/or policy changes in a timely manner.

Bilingual Inbound Sales Agent

CHARTER COMMUNICATIONS
03.2017 - 03.2021
  • Resolved customer complaints and concerns with strong verbal and negotiation skills
  • Working knowledge of the ZENDESK, GATEWAY, ICOMS AND CSG billing systems
  • Multi-tasking using multiple computer screens and programs simultaneously while conversing with the customer in a fast-paced environment
  • Resolve customer issues with the scope of existing service level agreements
  • Worked with multiple online computer systems with technical proficiency
  • Trained and developed new sales team associates in products, selling techniques, and company products
  • Created sales tracking tool using Excel, maintaining accurate records of monthly sale and increasing call and data entry accuracy.

Equipment Manager

CIRCUSTRIX
10.2015 - 12.2016
  • Adapts communication style to engage and motivate work units
  • Assist in the oversight of the storage, preservation, shipping, and reconditioning of all equipment
  • Effectively manage and coached flight members, including setting performance objectives and conducting annual performance reviews
  • Maintain helmet safety
  • Responsibilities include: checking hardware, reconditioning, and the quality control of all practice and game helmets
  • Perform duties during flexible hours, including nights, weekends, and holidays
  • Work cooperatively with other area management to accomplish goals.

Education

High school diploma -

EARL WARREN HIGH SCHOOL
01.2015

Skills

  • Proficient in MS Office and Ms Excel with the ability to take indefinite date questions and translate them into cohesive plans to produce recommendations that are based on core findings
  • Capable to apply sound judgment utilizing problem-solving skills
  • Creative, flexible, decisive, and adaptable to a dynamically changing business, production environment
  • Displays organization skills and ability to self manage personal workload
  • Experienced with Microsoft, Power Point, Adobe Photoshop and other basic computer programs
  • Proficiency in Spanish/English writing, reading, and speaking
  • Excellent problem solving and communication skills
  • Proven Sales Ability and closing skills

Certification

Property & Casualty License In all 50 states, 07/2021, present

Timeline

Delivery Driver/Warehouse Associate

Elite Pallet Supplier
05.2023 - Current

Insurance Professional

USAA
07.2021 - Current

Bilingual Inbound Sales Agent

CHARTER COMMUNICATIONS
03.2017 - 03.2021

Equipment Manager

CIRCUSTRIX
10.2015 - 12.2016

High school diploma -

EARL WARREN HIGH SCHOOL

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Oscar Escamilla