Open To Work
Oscar Espino Reyes
Memphis,TN
Summary
Dedicated dog caretaker with strong dog handling and communication skills. Committed to ensuring the safety and well-being of pets while providing exceptional customer service.
Overview
12
12
years of professional experience
Work History
Dog Caretaker
Camp Bow Wow
Memphis, TN
08.2022 - Current
- Ensured safety and well-being of dogs through vigilant monitoring and care.
- Administered medications and treatments as directed by veterinarians.
- Developed engaging activities to promote physical exercise and mental stimulation for dogs.
- Maintained cleanliness and hygiene standards in dog areas and facilities.
- Trained new staff on proper handling techniques and care protocols.
- Provided overnight care for clients'' pets, offering peace of mind during vacations or extended travel plans.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
- Delivered exceptional customer service when answering phone calls or responding to email inquiries about services offered.
- Fostered positive relationships with clients by addressing concerns promptly and professionally.
Restaurant Manager
Maciel's Tacos & Tortas
Memphis, TN
06.2020 - 06.2022
- Oversaw daily restaurant operations to ensure efficiency and consistent service quality.
- Managed inventory levels, minimizing waste while ensuring adequate stock for peak times.
- Managed inventory levels, ensuring adequate stock for peak times.
- Operated point-of-sale systems efficiently, processing transactions accurately and managing cash flow.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bilingual CSR
FedEx Employees Credit Association
Memphis, TN
11.2019 - 05.2020
- Provided bilingual support to members, enhancing customer satisfaction and communication effectiveness.
- Resolved member inquiries efficiently using CRM systems, ensuring timely responses and issue resolution.
- Maintained thorough knowledge of company policies, procedures, and offerings to confidently address questions from diverse clientele in both languages.
Office Assistant
LifeDOC/DarSalud Care
Memphis, TN
01.2015 - 04.2019
- Utilized electronic health record systems to maintain patient information confidentiality and compliance.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Led initiatives to enhance customer service through effective communication with patients and providers.
- Trained new staff on office procedures, fostering a collaborative work environment.
Education
High School Diploma -
Cordova High School
Memphis, TNSkills
- Structured playtime
- Behavioral training
- Senior dog care
- Dog training
- Senior dog management
- Playtime supervision
- Patience with animals
Accomplishments
- Supervised team of 16+ staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monetary Transactions - Managed cash, check, credit, and automatic debit card transactions with flawless accuracy.
- Telephone Service - Efficiently handled daily calls, delivering information and service to guarantee customer satisfaction.
Languages
Spanish
Native or Bilingual
Work Preference
Work Type
Part TimeContract WorkGig WorkLocation Preference
On-SiteHybridTimeline
Dog Caretaker
Camp Bow Wow
08.2022 - Current
Restaurant Manager
Maciel's Tacos & Tortas
06.2020 - 06.2022
Bilingual CSR
FedEx Employees Credit Association
11.2019 - 05.2020
Office Assistant
LifeDOC/DarSalud Care
01.2015 - 04.2019
High School Diploma -
Cordova High School