Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oscar Fernandez

Chicago,IL

Summary

Compassionate individual committed to enhancing patient experiences through effective collaboration and detailed planning of personalized care. Skilled at staying calm and productive in emergency situations. Manage all tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse individual needs.

Overview

11
11
years of professional experience

Work History

Registered Behavior Technician

Caravel Autism Health
09.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
  • Increased client independence through the teaching of daily living skills such as self-care routines, meal preparation, and household chores.

Range Safety Officer

Gat Guns
01.2023 - Current
  • Worked with gun safety instructors to incorporate best practices to enhance student learning.
  • Sourced and assessed suppliers to find best prices and delivery schedules for range supplies.
  • Educated students on pistol, shotgun and [Type] marksmanship while using strategic teaching methods to achieve learning outcomes.
  • Held daily safety briefings and monitored operational practices of all range users.
  • Directed safety protocols and daily range operations..
  • Maintained expertise in diverse firearms and ammunition.
  • Enforced range rules and removed users for repeat or critical violations.
  • Directed safety protocols and daily range operations.
  • Analyzed and evaluated purchasing requisitions for clarity and accuracy.

Direct Support Professional

Soledad Social Services Inc.
03.2014 - Current
  • Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
  • Updated patient files with current information about vitals, behaviors and other data relevant to treatment planning.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Administered medication as directed by Registered Nurse.
  • Worked with patients implementing behavioral support plan.

Receptionist

Puzzle Box Dance Studio
08.2018 - 12.2019
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Scheduled and confirmed appointments and meetings.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Resolved customer problems and complaints personally.
  • Kept records in Excel to maintain revenue data by entering and updating information.
  • Corresponded with clients through email, telephone or postal mail.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Welcomed everyone with friendly greeting, answered general questions, gathered nature of visit and directed to specific studios.

Sales Representative

PacSun
06.2017 - 08.2018
  • Devised and implemented product strategies for filling market gaps and driving consistent sales.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Utilized professional sales techniques to persuasively communicate with clients.
  • Helped resolve client problems quickly with superior customer service.
  • Evaluated inventory and optimizing strategies to meet customer demands.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Identified client needs, built relationships and overcame objections to drive sales.

Education

High School Diploma -

Notre Dame College Prep.
Niles, IL
05.2014

Skills

  • Patient Assessments
  • First Aid/CPR
  • ADLs Assistance
  • Customer service
  • Customer/Client relations
  • Instructional Techniques
  • Care plan assessment
  • Safety awareness
  • Direct Patient Care
  • Sales
  • Performance experience
  • Competitive history

Timeline

Registered Behavior Technician

Caravel Autism Health
09.2024 - Current

Range Safety Officer

Gat Guns
01.2023 - Current

Receptionist

Puzzle Box Dance Studio
08.2018 - 12.2019

Sales Representative

PacSun
06.2017 - 08.2018

Direct Support Professional

Soledad Social Services Inc.
03.2014 - Current

High School Diploma -

Notre Dame College Prep.

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