Oscar F. Flecourt
Rockville Centre
Summary
Assisted customers with product inquiries and purchases. Supported team members in achieving sales goals. Maintained professionalism and efficiency to enhance customer satisfaction.
Executed complex mechanical and electrical system repairs in elevator industry, ensuring optimal functionality.
Assisted teams in managing multiple projects simultaneously while maintaining accuracy. Supported task prioritization to meet deadlines effectively.
Assisted teams in achieving project goals through effective time management and problem-solving techniques. Supported colleagues by adapting to new challenges and learning skills quickly. Contributed to team success by maintaining reliability and flexibility in various tasks.
Demonstrated expertise in navigating challenges with a hands-on approach to problem-solving.
Assisted in troubleshooting elevator systems and performing emergency repairs in busy facilities. Supported multiple crews in project management tasks. Completed brand certification for warranty work and installation.
Pursued desired position leveraging extensive background in elevator maintenance and repair.
Assisted teams in achieving targets by providing support in fast-paced settings. Contributed to strategic planning and hands-on execution to enhance organizational outcomes. Aided in delivering effective solutions to improve performance.
Overview
12
12
years of professional experience
Work History
Elevator Mechanic
Kingdom Elevator
New York, NY
12.2017 - Current
- Installed and maintained various types of elevators, ensuring compliance with safety standards.
- Diagnosed mechanical issues and implemented effective repair solutions in a timely manner.
- Collaborated with contractors to coordinate elevator installations during construction projects.
- Conducted routine inspections and preventative maintenance to enhance operational efficiency.
- Diagnosed complex mechanical issues using advanced troubleshooting techniques, resulting in prompt resolution of problems.
- Upgraded outdated elevator components with modern alternatives for improved performance and energy efficiency.
- Increased equipment lifespan by performing regular lubrication procedures according to manufacturer guidelines.
- Collaborated with building management to schedule timely elevator maintenance, minimizing disruptions to residents and visitors.
- Streamlined maintenance processes for increased efficiency and reduced downtime in elevator operations.
- Maintained detailed records of all services performed, ensuring accurate documentation and easy reference for future needs.
- Installed new elevator systems in accordance with industry standards and local regulations, ensuring safe and reliable operation.
- Completed preventive maintenance on machines to enhance production and maintain quality.
Ramp Agent
Delta Air Lines, Inc
New York, NY
08.2018 - 02.2025
- Operated ground support equipment for efficient aircraft servicing and turnaround time.
- Coordinated baggage handling processes to ensure timely departure of flights.
- Conducted safety inspections on equipment and work areas to maintain compliance with regulations.
- Collaborated with team members to improve workflow efficiency and minimize delays.
- Implemented process improvements that enhanced the effectiveness of baggage loading and unloading procedures.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Inventory
Best Buy
Valley Stream, New York
04.2016 - 2018
- Supervised material flow, storage and global order fulfillment.
- Selected products for specific routes according to pick sheets.
- Processed customs duties and fees quickly to release international shipments.
- Unloaded, picked, staged and loaded products for shipping.
Ramp Services
Dinata
Jamaica, New York
04.2017 - 07.2017
- Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts.
- Marshalled and pushed back aircraft.
- Service the portable water on the aircraft to the specific percentage depending on the type of aircraft.
- Service aircraft lavatory of each aircraft upon arrival.
Sales Associate/ Key Holder
RadioShack
Baldwin, NY
10.2015 - 02.2016
- Responsible for customer service by assisting customers with product information, RadioShack policies and companies promotions and programs.
Manager/ Sales Associate
Purrfect Pets
Baldwin, NY
09.2013 - 11.2014
- Provided onside training.
- Monitored multiple databases to keep track of all company inventory.
- Responsible for customer service by assisting customers with product information, Purrfect Pets policies and companies promotions and programs.
Education
High School Diploma -
Baldwin Senior High School
Baldwin, NY, United StatesSkills
Enhanced customer satisfaction by providing knowledgeable support and maintaining a professional demeanor
Managed responsibilities with punctuality, showcasing ability to thrive in both solo and collaborative work scenarios
Leveraged language skills in English, Creole, and French to support client interactions and improve service delivery
Achieved streamlined document processes through proficient use of Microsoft Word Enhanced data management and analysis capabilities with Excel to drive informed decisions Delivered compelling presentations via PowerPoint, resulting in improved audience engagement
Executed maintenance and troubleshooting of computer hardware using advanced tools and component knowledge
Analyzed equipment functionality through diagnostics to enhance maintenance strategies and reduce downtime
Analyzed mechanical systems and implemented troubleshooting techniques to ensure optimal performance and reliability
Managed comprehensive system upgrades, ensuring minimal disruption and improved functionality across platforms
Executed comprehensive diagnostic assessments to ensure optimal functionality of equipment
Achieved high product quality through rigorous testing and validation processes Drove improvements in quality assurance protocols, resulting in enhanced customer satisfaction Delivered consistent results by fostering a culture of quality across teams
Achieved improved machinery performance through precise motor alignment techniques Enhanced operational efficiency by resolving motor alignment challenges Delivered consistent results in equipment reliability through effective alignment strategies
Conducted analysis and troubleshooting of hydraulic systems to ensure optimal functionality and safety
Engineered advanced control systems, focusing on integration and performance improvement across various applications
Performed detailed equipment fine-tuning, focusing on adjustments to maximize functionality and minimize downtime
Coordinated logistics and technical aspects of elevator equipment installation, optimizing project timelines and efficiency
Executed various tasks with hand tools, ensuring accuracy and adherence to safety standards
Consistently applied diligent effort to meet and exceed project expectations
Coordinated cross-functional teamwork to streamline processes and improve outcomes
Achieved project milestones through effective collaboration and teamwork strategies Cultivated strong relationships among team members, resulting in improved project efficiency Enhanced overall team performance by promoting a collaborative work environment
Achieved high customer satisfaction ratings through effective problem resolution and support Enhanced service delivery by streamlining communication processes Fostered positive relationships with customers, resulting in increased retention
Analyzed complex issues and implemented innovative solutions to improve overall efficiency
Monitored and adjusted daily activities to ensure efficient use of time and resources
Conducted thorough reviews and audits to maintain high levels of detail-oriented work
Achieved successful project delivery through effective management of concurrent tasks Enhanced team productivity by implementing prioritization strategies Drove project success by maintaining focus on critical objectives and timelines
Developed and implemented communication protocols to ensure clarity and understanding
Implemented effective organizational strategies to manage multiple tasks and deadlines
Coordinated cross-functional collaboration to streamline workflows and improve efficiency
Achieved seamless project execution by cultivating a culture of adaptability among team members Enhanced operational efficiency through strategic flexibility in resource allocation Drove successful outcomes by implementing responsive solutions to evolving project demands
Customer service
Timeline
Ramp Agent
Delta Air Lines, Inc
08.2018 - 02.2025
Elevator Mechanic
Kingdom Elevator
12.2017 - Current
Ramp Services
Dinata
04.2017 - 07.2017
Inventory
Best Buy
04.2016 - 2018
Sales Associate/ Key Holder
RadioShack
10.2015 - 02.2016
Manager/ Sales Associate
Purrfect Pets
09.2013 - 11.2014
High School Diploma -
Baldwin Senior High School