Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Oscar Flores

Summary

Dynamic professional with extensive experience in security and crisis management, including a role as Legal & Consular Liaison at Critical Response Strategies. Demonstrated expertise in report preparation and effective communication, with bilingual proficiency enhancing interactions. Proficient in surveillance monitoring and team leadership, ensuring safety and compliance in high-pressure environments. Strong background in corrections, with a focus on training and motivating staff to meet operational requirements.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Legal & Consular Liaison

Critical Response Strategies
Ochopee, Florida
06.2025 - Current
  • Facilitated and scheduled attorney-client meetings (in person and via Zoom). ensuring compliance with legal and facility procedures.
  • Acted as the primary liaison between detainees and legal representatives, streamlining communication and resolving scheduling conflicts.
  • Coordinated legal access logistics, including verifying detainees and legal representatives, streamlining communication, and resolving scheduling conflicts.
  • Drafted and managed professional correspondence with attorneys and legal teams, maintaining accurate legal records and case-related documentation.
  • Ensured timely delivery of critical information regarding detainee movements, medical conditions, and custody status to attorneys.
  • Monitored and maintained confidentiality standards in accordance with legal and facility requirements.
  • Arranged and coordinated meetings with international consulates (including Mexico, Honduras, Guatemala, and others) to address detainee matters, strengthening cross-border communication and diplomatic relations.
  • Assisted in problem-solving and conflict resolution when legal or consular appointments were disrupted due to transfers, releases, or operational changes.

Armed Security Officer

Bastian
Laredo, Texas
01.2025 - 06.2025
  • Delivered armed security services in industrial and nightlife venues, safeguarding employees and property.
  • Monitored surveillance systems and controlled access to prevent theft and unauthorized entry.
  • Maintained order through effective crowd management, ID verification, and policy enforcement in high-volume settings.
  • Responded promptly to incidents, de-escalating conflicts and coordinating with law enforcement as needed.
  • Collaborated with law enforcement during investigations and emergency situations.
  • Implemented access control measures to restrict unauthorized entry to facilities.

FEMA Disaster Home Inspector

Vanguard Inspection Services
Jacksonville, FL
10.2024 - 11.2024
  • Executed federally contracted home inspections for FEMA post-hurricanes and floods.
  • Conducted on-site assessments to evaluate structural damage and loss of utilities.
  • Completed comprehensive reports with photographic evidence for FEMA disaster assistance.
  • Utilized FEMA inspection software for accurate data entry and timely transmission.
  • Maintained clear communication with homeowners, demonstrating empathy and professionalism.
  • Navigated high-risk disaster zones efficiently under stressful conditions.
  • Documented findings and prepared detailed reports on property conditions.

Residential Aide/Security

Favorite Healthcare Staffing
Chicago, IL
02.2023 - 10.2024
  • Supported residents with shelter needs, addressing inquiries and providing hygiene kits, linen, and food.
  • Processed food and supply inventory efficiently to maintain adequate resources.
  • Participated in regular staff briefings and debriefings to enhance team communication.
  • Trained new team members to ensure compliance with protocols and procedures.
  • Verified credentials for employees, visitors, and contractors to authorize entry.
  • Conducted bag checks and security screenings to prevent possession of prohibited items.
  • Performed routine security checks and headcounts to maintain safety standards.
  • Monitored premises through patrols to deter unauthorized access and ensure safety.

Assistant Shelter Manager/Unit lead

Endeavors
Pecos, TX
02.2021 - 10.2022
  • Supervised direct care for youth in an unaccompanied minor shelter, ensuring well-being and safety.
  • Led staff team to maintain efficient daily operations and foster a positive environment.
  • Resolved resident conflicts using de-escalation strategies and support programs.
  • Managed medical emergencies and security concerns by implementing established protocols.
  • Conducted regular staff meetings to enhance communication and operational efficiency.
  • Maintained detailed reports of incidents and resident concerns for management review.
  • Oversaw intake processes and room assignments for incoming youth.
  • Provided mentoring and guidance to youth, promoting emotional support and resilience.

Education

Diploma -

United South High School
Laredo, TX
6 2012

Skills

  • Bilingual in Spanish and English
  • Report preparation
  • Legal Communication & Coordination
  • Confidential Records Management
  • Attorney & Stakeholder Relations
  • Intake processing
  • Team leadership
  • CPR and first aid certification
  • Crisis prevention intervention certification
  • Security officer training levels II and III
  • Tier 4 clearance
  • Microsoft Office proficiency
  • Effective communication strategies
  • Crisis management

Certification

FEMA Certificates: IS-800, IS-703, IS-700, IS-406, IS-405, IS-288, IS-244, IS-241, IS-240, IS-200, IS-100.

Timeline

Legal & Consular Liaison

Critical Response Strategies
06.2025 - Current

Armed Security Officer

Bastian
01.2025 - 06.2025

FEMA Disaster Home Inspector

Vanguard Inspection Services
10.2024 - 11.2024

Residential Aide/Security

Favorite Healthcare Staffing
02.2023 - 10.2024

Assistant Shelter Manager/Unit lead

Endeavors
02.2021 - 10.2022

Diploma -

United South High School