Christopher Pinho
Tamaqua,PA
Summary
Dependable Food runner successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. -tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Food Runner
Christopher Pinho
11.2022 - 01.2023
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
- Cultivated warm relationships with regular customers.
- Organized and replenished supplies at food stations to optimize team performance.
Admissions Associate
Christopher Pinho
06.2022 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Building 21
265 Lehigh St, Allentown, PA 1810206.2023
Skills
- Mentoring
- Anticipating Customer Needs
- Process Transactions
- Menu Inquiries
- Professional Relationships
- Reading Comprehension
- Problem-Solving Ability
- Case Analyzation
- Crisis Management
- Privacy and Confidentiality
- Issue and Complaint Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Runner
Christopher Pinho
11.2022 - 01.2023
Admissions Associate
Christopher Pinho
06.2022 - 10.2022
High School Diploma -
Building 21
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