Oscar Gonzalez
Santa Barbara,CA
Summary
Dynamic and dedicated professional with extensive experience in Hospitality, excelling in customer service and communication. Proven ability to enhance guest satisfaction through attentive service and effective multitasking. Bilingual and Forbes Certified, I thrive under pressure while fostering a team-oriented environment. Committed to continuous improvement and operational excellence.
Overview
9
9
years of professional experience
Work History
Banquet Server
Rosewood Miramar Beach
02.2019 - Current
- Demonstrate strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintain a clean and orderly dining area for an enjoyable guest experience.
- Handled food and beverage orders for up to 400 guests, delivering prompt and friendly service.
In Room Dining Server
Hotel Californian
07.2017 - 07.2025
- Inquired about guest satisfaction, anticipated additional needs, and fulfilled requests.
- Identified assignments to provide associates with developmental opportunities and evaluated department conditions to determine strengths and areas for improvement.
- Assisted in training new hires
Cashier/Server/Expo/Busser
Mesa Burger
12.2016 - 12.2017
- Deliver exceptional service by greeting and serving customers in a timely and friendly manner.
- Perform cleaning, and stocking duties in the establishment.
- Handled customer interactions to resolve issues and maintain satisfaction.
Education
Some College -
Santa Barbara City College
Santa BarbaraHigh School Diploma - undefined
Santa Barbara High School
Santa Barbara, CA2008
Skills
- Quick Learner
- Bilingual
- Customer Service
- Communication Skills
- Computer Proficient
- CA Food Handlers Card
- ABC/RBS Certified
- Forbes Certified
- Works Well Under Pressure
- Team-Oriented
Timeline
Banquet Server
Rosewood Miramar Beach
02.2019 - Current
In Room Dining Server
Hotel Californian
07.2017 - 07.2025
Cashier/Server/Expo/Busser
Mesa Burger
12.2016 - 12.2017
High School Diploma - undefined
Santa Barbara High School
Some College -
Santa Barbara City College
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