Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Oscar Lopez

Fallbrook,CA

Summary

Hardworking employee enthusiastic about learning automotive field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. I have a diverse background, giving me a great ability to work with everyone.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tow Operator

Quality Towing
01.2023 - 12.2023
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Reduced response time for service calls by optimizing route planning and vehicle maintenance schedules.
  • Safely transported vehicles to designated locations, ensuring minimal damage and prompt delivery.
  • Maintained professionalism while interacting with customers, providing clear communication and addressing concerns.

Towing Operator

S&R Towing And Recovery
03.2021 - 12.2022
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Maintained a safe work environment by adhering to strict safety guidelines and regulations during towing operations.
  • Increased company efficiency by effectively managing multiple towing requests simultaneously.
  • Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
  • I was tasked with CHP, RSO, SDSO, and OPD evidence tows and recoveries
  • CHP CTTA recovery school completed instructed by Randy Reishon behalf of CHP

Sales Consultant

Norm Reeves Honda Vista
07.2019 - 06.2020
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.

BMW Product Specialist

BMW Of Vista
04.2017 - 10.2018
  • Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
  • I was thoroughly trained by BMW USA to demonstrate our product for clients and other prospects. Demonstrating the key features of the car that separate it from the competition.
  • I had an excellent track record in providing elevated car buying experiences for customers.
  • worked very well with sales advisors and service advisors with answering questions for customers.

Education

Associate of Arts - Criminal Justice

Palomar College
San Marcos, CA
08.2025

High School Diploma -

Fallbrook High School
Fallbrook, CA
05.2016

Skills

  • Stress Management
  • Emergency Response
  • Vehicle Recovery
  • Teamwork Abilities
  • Heavy Equipment Operation
  • Traffic Control
  • Customer Service
  • Professionalism
  • Problem Solving
  • Attention to Detail
  • I'm very up-to-date on new technologies in the car industry

Accomplishments

I was a team leader at S&R and helped a lot of the younger employees with the questions on the job. I was a team captain for my rugby team in high school and again when i played for the Irvine Rhinos.

Languages

Spanish
Native or Bilingual

Certification

  • Have a CA automotive sales license
  • CHP CTTA recovery school certificate

Timeline

Tow Operator

Quality Towing
01.2023 - 12.2023

Towing Operator

S&R Towing And Recovery
03.2021 - 12.2022

Sales Consultant

Norm Reeves Honda Vista
07.2019 - 06.2020

BMW Product Specialist

BMW Of Vista
04.2017 - 10.2018

Associate of Arts - Criminal Justice

Palomar College

High School Diploma -

Fallbrook High School

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Oscar Lopez