Myles De Leon
San Antonio,TX
Summary
Experienced in vehicle maintenance and customer service from SATX Towing LLC, showcasing versatile and dependable skills for exceptional service. Effective stress management and problem-solving abilities contribute to high customer satisfaction. Demonstrated adaptability and professionalism in diverse roles, prioritizing safety and efficiency in all tasks.
Overview
18
18
years of professional experience
Work History
Tow Truck Driver/ Operator
SATX Towing LLC
08.2024 - Current
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
Robotic Maintenance
Symbotic
02.2024 - 08.2024
- Ensured accurate record-keeping by diligently documenting incident reports, inspection findings, training records, apparatus maintenance logs.
- Addressed any maintenance issues within the department promptly, ensuring proper functioning of equipment.
- Streamlined communication between departments, facilitating successful coordination of facility maintenance and upgrades.
- Improved production efficiency with regular equipment calibration and maintenance, ensuring optimal performance.
- Practiced preventive maintenance and reinforced and complied with safety programs by reporting violations, unsafe conditions and equipment in need of repair.
Caregiver
Self Employed
03.2015 - 01.2021
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Assisted with daily living activities, running errands, and household chores.
Diesel Mechanic Assistant
Daniel’s Auto Diesel Mechanic Shop
03.2012 - 06.2013
- Cleaned shop, stored new supplies and put away tools to maintain organized work area.
- Helped mechanics complete repairs by organizing supplies, maintaining tools and passing needed items.
- Shadowed senior mechanics to develop advanced repair skills.
- Completed minor repairs and basic upkeep work with minimal supervision.
- Supported team productivity by consistently providing assistance with heavy lifting and maneuvering of large parts during repair processes.
- Learned to help replace transmissions and other parts on my own when given the tools to do so.
Machine Operator
Dots Metal
01.2010 - 02.2012
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Non-Emergency Medical Driver
Devine Transportation
07.2006 - 08.2008
- Improved patient satisfaction by providing timely and safe transportation to medical appointments.
- Provided compassionate care, understanding the unique needs of each individual patient during transport.
- Navigated complex routes efficiently, using GPS technology and personal knowledge of local areas.
- Utilized wheelchair lifts properly, ensuring patient safety while boarding or disembarking from the vehicle.
- Ensured vehicle maintenance was up-to-date, contributing to the overall reliability of the transportation service.
Education
GED -
Windham School
Crockett, TXSkills
- Towing equipment operation
- Vehicle maintenance and repair
- Basic mechanical aptitude
- Customer Service
- Operating hydraulics
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Flexibility
- Physical Strength
- Conflict Resolution
- Professionalism
- Physical Stamina
- Adaptability
- Troubleshooting
- Problem-solving aptitude
- Stress management
- Communication Skills
- Follow safety procedures
Languages
Spanish
Professional Working
Timeline
Tow Truck Driver/ Operator
SATX Towing LLC
08.2024 - Current
Robotic Maintenance
Symbotic
02.2024 - 08.2024
Caregiver
Self Employed
03.2015 - 01.2021
Diesel Mechanic Assistant
Daniel’s Auto Diesel Mechanic Shop
03.2012 - 06.2013
Machine Operator
Dots Metal
01.2010 - 02.2012
Non-Emergency Medical Driver
Devine Transportation
07.2006 - 08.2008
GED -
Windham School
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