Oscar Lopez Lovato
Chicago,IL
Summary
Experienced with fast-paced food service environments and team coordination. Uses effective communication and time management to ensure seamless service. Knowledge of maintaining high standards and customer satisfaction through collaborative efforts.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Head Food Runner
LondonHouse Chicago, Curio Collection by Hilton
04.2024 - Current
- Ensured guest satisfaction through consistent follow-up on completed orders, addressing any concerns or requests promptly.
Head Food Runner
Hide and Seek
03.2024 - 08.2024
- Actively participated in regular staff meetings where feedback was shared regarding service improvements and important updates, resulting in a more cohesive food running team.
- Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
- Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.
- Reduced order errors through meticulous attention to detail, ensuring accurate plate presentation and dish specifications.
Server, Bartender, Food Runner
Tío Pepe , Burrito Loco NYC
01.2012 - 03.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Busser, Food Runner
Carmine's Italian Restaurant NYC
03.2008 - 11.2013
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
English -
La Guardia Comunity
Long Island City, NYHigh School Diploma -
Dwight Morrow Highschool
Englewood, NJ2003
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- 15 years restaurant experience
Certification
tips
food handler
Languages
Spanish and English
Native or Bilingual
Timeline
Head Food Runner
LondonHouse Chicago, Curio Collection by Hilton
04.2024 - Current
Head Food Runner
Hide and Seek
03.2024 - 08.2024
Server, Bartender, Food Runner
Tío Pepe , Burrito Loco NYC
01.2012 - 03.2018
Busser, Food Runner
Carmine's Italian Restaurant NYC
03.2008 - 11.2013
English -
La Guardia Comunity
High School Diploma -
Dwight Morrow Highschool
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