Oscar Luna
Carson City,NV
Summary
Experienced sales and merchandising professional with a go-getter attitude and good-natured personality. A proven record of finding new opportunities to grow sales and exceed company goals and expectations. Developed excellent relationships with all the store managers. I have experience in ordering and delivering merchandise I can analyze trends to insure their is no out of stocks. I have work with top of the line distributors, ranging from Beer, Soda, wine and Spirts. Experience in dealing with the Freshness of the products and avoid minimal spoilage.
Overview
23
23
years of professional experience
Work History
General Manager/owner
Michoacana A Pedir De Boca ice cream shop
Carson City, NV
05.2022 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
Merchandiser
Keurig Dr Pepper
Reno, NV
01.2021 - 07.2022
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Organized engaging front-facing displays to capture customer interest and drive revenue growth
- Restock displays, sections, racks, coolers and shelves in an aligned manner
- Rotate products to ensure that stores follow a first in first out stocking system by removing and organizing product on shelves at the end of each location visit
- Aintain backrooms by organizing and consolidating back stock in a safely accessible way within the assigned loading dock area.
Retail Sales Merchandiser
Young's Market Sacramento
07.2019 - 12.2020
- Order wine and spirits to insure the store has enough inventory
- Meet weekly and monthly sales
- Ighlighted differences between competitor brands and managed product lines through innovative merchandising campaigns
- Presented updated floor plans and design strategy to store management
- Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
- Created retail displays to highlight particular products and drive sales according to corporate strategy
- Relationship building with store managers
Merchandiser
Reyes Holdings LLC
Truckee, CA
06.2020 - 10.2020
- Merchandise store shelving, coolers and displays with products in assigned accounts
- Otate products in the backroom and on the shelf
- Ransport products to and from backroom to shelf location
- Se equipment to transport products (e.g., U Boats, hand trucks, pallet jacks, etc.)
- Isplay promotional material such as signs and banners in accounts
- Eep back room stock in neat and orderly condition.
Merchandise Associate
Pepsico Inc
Reno, NV
02.2020 - 06.2020
- Constructed aisle displays and arranged end caps to promote specific products
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion
- Kept work areas professional, organized and clean at all times
- Arranged items in favorable positions and areas of store to attract customers and optimize sales
- Developed and maintained seasonal plans to account for different department needs.
Markstein Beverage
Sacramento, CA
01.2014 - 06.2019
- Merchandicer
- Rdering and delivering Beer
- Aintain and organized customers inventory
- Communicate store issues to store manager and Markstein management
- Erchandising products, building displays, making products look attractive, rotating products, eliminating out of out of stocks and out of date products
- Achieving monthly sales
- Aximizing sales
Sales Representative/Merchandiser
DBI Beverage Inc
Truckee, CA
08.2008 - 01.2014
- Order and deliver products
- Otate products in the backroom and on the shelf
- Inventory management
- Ick orders for deliveries
- Ollow up with departmet managers to ensure they are satisfied with the Service provided to them
- Load trucks with merchandise
- Uild customer relationships at the store level
- Merchandise store shelving, coolers and displays with products in assigned accounts
- Consolidate merchandise
Customer Service Representative
Bank of the West
Truckee, CA
07.2003 - 03.2005
- Assessed customer needs and upsold products and services to maximize sales
- Evaluated customer account information to assess current issues and determine potential solutions
- Fielded customer complaints and queries, fast-tracking them for problem resolution
- Educated customers on special pricing opportunities and company offerings.
Theater Manager
Bloomhuff Theaters
Kings Beach, CA
03.2001 - 03.2005
- Handle the cashier, selling movie tickets
- Take inventory of the concessions
- Ollect all the money from movie ticket sales, concessions sales, give a daily revenue report to owner.
Education
certified Cicerone certified -
University of Reno Nevada
01.2018
A.A degree - liberal arts
Lake Tahoe Community College
01.2009
Skills
- Consolidation
- Picking high volume orders
- DOT Certificate to drive commercial vehicles
- Forecasting sales, trends
- Building customer loyalty
Languages
Timeline
General Manager/owner
Michoacana A Pedir De Boca ice cream shop
05.2022 - Current
Merchandiser
Keurig Dr Pepper
01.2021 - 07.2022
Merchandiser
Reyes Holdings LLC
06.2020 - 10.2020
Merchandise Associate
Pepsico Inc
02.2020 - 06.2020
Retail Sales Merchandiser
Young's Market Sacramento
07.2019 - 12.2020
Markstein Beverage
01.2014 - 06.2019
Sales Representative/Merchandiser
DBI Beverage Inc
08.2008 - 01.2014
Customer Service Representative
Bank of the West
07.2003 - 03.2005
Theater Manager
Bloomhuff Theaters
03.2001 - 03.2005
certified Cicerone certified -
University of Reno Nevada
A.A degree - liberal arts
Lake Tahoe Community College
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