Oscar Martinez
Oak Lawn,IL
Summary
Dynamic and results-driven professional with proven expertise in cash handling and exceptional customer service at Ross Dress for Less. Bilingual in Spanish, I excel in fostering customer relationships, enhancing retention by 15%. Adaptable and collaborative, I thrive in fast-paced environments, ensuring product availability and a positive shopping experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front End Cashier
Ross Dress for Less
Burbank, Illinois
06.2025 - 09.2025
- Processed customer transactions efficiently at the front register.
- Provided exceptional customer service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Assisted customers with product inquiries and returns promptly.
- Handled cash, credit, and gift card transactions accurately and securely.
- Engaged with customers to promote ongoing sales and store promotions.
- Packed and bagged products according to customer preferences.
- Answered customers' questions about products, prices, and availability.
Concession Stand Worker
Y.O Pretzels
Chicago, Illinois
06.2023 - 07.2023
- Worked part-time 24 hours per week during events at McCormick Place.
- Served pretzels, cheese, and beverages to event attendees.
- Restocked all consumer items, ensuring product availability.
- Communicated effectively with Spanish-speaking customers to enhance service.
- Increased customer retention by 15% through excellent customer interaction.
- Operated independently in vendor position while maintaining efficiency.
- Collaborated with team members to foster positive work environment.
Concession Stand Worker
Mimi's Churros
Chicago, Illinois
06.2022 - 07.2022
- Served churros, popcorn, cotton candy, and drinks at events for 16 hours weekly.
- Restocked all food and beverage items to ensure availability for customers.
- Communicated effectively with Spanish-speaking customers to enhance service experience.
- Increased customer retention by 15% through strong communication skills.
- Worked independently as a vendor while contributing to team success.
- Fostered a positive working atmosphere through collaboration with team members.
Education
High School Diploma -
Reavis High School
Burbank, IL05-2025
Bachelor of Computer Science - Computer Science
University of Illinois At Chicago
Chicago, ILSkills
- Spanish language proficiency
- Cash handling
- Customer service
- Problem solving
- Collaborative teamwork
- Adaptability and flexibility
- Active listening skills
Accomplishments
- National Honor Society, 05/01/24, Reavis High School, Junior
- High Honor Roll, 01/01/22, Reavis High School, Freshman
- High Honor Roll, 01/01/23, Reavis High School, Sophomore
- High Honor Roll, 01/01/24, Reavis High School, Junior
References
- Yelti Rodriguez, Manager, 06/01/23 - 07/31/23, (773) 441-7914
Certification
certification of completion- digital scholars @ Discovery Partners Institute
Timeline
Front End Cashier
Ross Dress for Less
06.2025 - 09.2025
Concession Stand Worker
Y.O Pretzels
06.2023 - 07.2023
Concession Stand Worker
Mimi's Churros
06.2022 - 07.2022
High School Diploma -
Reavis High School
Bachelor of Computer Science - Computer Science
University of Illinois At Chicago