Oscar Mateos
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Grill Operator
Waffle House
11.2022 - Current
- Cleaned and maintained kitchen equipment regularly, in compliance with local and state health code and Waffle House guidelines.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Oversaw care and minor maintenance of kitchen equipment.
- Worked with other grill operators and servers to ensure customer orders were called and cooked correctly and promptly.
Retail Salesperson
711
05.2022 - 11.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Supported loss prevention goals by monitoring shopper behavior.
- Kept all food prep and self serve areas clean, tidy and professional in appearance to maximize worker efficiency and promote customer engagement.
Packer
Amazon
11.2021 - 08.2022
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
- Monitored outgoing packages for proper labels and accurate address information.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Lifted and unloaded containers of parcels onto equipment for transportation to sort stations.
Driver
Uber
01.2019 - 10.2021
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Generated consistent referrals and repeat business by providing friendly and fast service.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained 5 Star Driver Rating
Store Manager
Mattress Firm
08.2015 - 12.2018
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Delivered positive results by exceeding monthly budgets, controlling monthly returns, cross training with sister brand Sleep Experts, and coached teammates at weekly meetings.
- Developed new store location as an MFRM Ambassador which consisted of traveling to newly acquired mergers and implementing our system and training associates.
- Enforced and optimized internal policies to maintain responsiveness to demands.
- Coached fellow sales associates on product knowledge by using wide variety of training tools.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Certification - Full Stack Web Development
Southern Methodist University
Dallas, TX08.2019
Certification - Production, Audio
Mediatech Institute
Dallas, TX08.2007
Skills
- Adaptability and Flexibility
- Contamination Control
- Professional Relationships
- Time Management
- Teamwork and Collaboration
- Customer Service
- PPE Compliance
- Safe Food Handling
- Active Listening
- Self Driven
- Physical Strength and Stamina
- Product Packing
- Handheld Scanners
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
Timeline
Grill Operator
Waffle House
11.2022 - Current
Retail Salesperson
711
05.2022 - 11.2022
Packer
Amazon
11.2021 - 08.2022
Driver
Uber
01.2019 - 10.2021
Store Manager
Mattress Firm
08.2015 - 12.2018
Certification - Full Stack Web Development
Southern Methodist University
Certification - Production, Audio
Mediatech Institute
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