Accomplished Senior Sales Professional Bilingual with a proven track record at Thomasville Toyota, excelling in negotiation and excellent communication. Leveraged solution selling and sales process optimization to exceed targets, enhancing customer retention and expanding client base. Demonstrated leadership in fostering high-performance teams and achieving over 150% of sales goals through strategic planning and effective client relationship management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Sales Professional
Thomasville Toyota
08.2020 - Current
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Selected correct products based on customer needs, product specifications and applicable regulations.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Negotiated prices, terms of sales and service agreements.
Set and achieved company defined sales goals.
Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Contributed to team objectives in fast-paced environment.
Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Achieved or exceeded company-defined sales quotas.
Maintained current knowledge of evolving changes in marketplace.
Met existing customers to review current services and expand sales opportunities.
Boosted sales performance by implementing strategic sales plans and effective team management.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Recorded accurate and efficient records in customer database.
Stayed current on company offerings and industry trends.
Developed, maintained and utilized diverse client base.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
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Identified areas for improvement within existing sales processes, recommending changes that led to increased efficiency levels.
Direct Sales Consultant
Senior Life Insurance Company
10.2023 - 07.2024
Streamlined sales processes, optimizing efficiency while maintaining high-quality customer interactions.
Developed customized sales pitches tailored to individual client needs, ensuring higher conversion rates.
Selected correct products based on customer needs, product specifications and applicable regulations.
Delivered compelling sales presentations that highlighted key features and benefits of products or services, resulting in increased conversion rates.
Cultivated strong client relationships through consistent follow-ups and timely resolution of concerns, ensuring repeat business opportunities.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Enhanced customer satisfaction by providing customized product solutions and building rapport through exceptional communication.
Contributed to team objectives in fast-paced environment.
Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Perfected time-management skills to prioritize high-value tasks; ensuring optimal workflow and productivity levels.
Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Odessa High School
Odessa, TX
06-1990
Skills
Negotiation expertise
Sales presentations
Solution selling
Sales process optimization
Customer retention
Sales closing
Lead generation
Excellent communication
Sales process
Cold calling
Accomplishments
Achieved Certification in 14 states by completing state insurance exams obtaining licensing