OSCAR MEDINA
Maricopa,AZ
Summary
Results-driven professional with extensive experience in sales and customer service. Demonstrated ability to consistently surpass sales targets and cultivate lasting customer relationships. Exceptional organizational skills and meticulous attention to detail, coupled with a genuine passion for assisting clients in finding effective solutions.
Overview
10
10
years of professional experience
Work History
Customer Service Representative
AT&T
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflict.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Direct Sales Agent
MEI Consulting
01.2023 - 09.2024
- Fostered connections with prospective clients during face-to-face engagements.
- Delivered detailed explanations of product features and benefits to customers.
Customer Service Representative
Whole Foods
01.2022 - 12.2022
- Ensured superior customer support in high-demand, rapid-paced settings.
- Built positive relationships with customers by providing friendly and helpful service.
Financial Broker
Global Business Lending
04.2019 - 12.2021
- Managed successful negotiation of loan terms following legal standards.
- Collaborated closely with other departments such as underwriting, accounting, legal, to ensure smooth process flow from application to funding.
Sales Representative
Renewal by Andersen
01.2017 - 03.2019
- Developed effective communication and interpersonal skills while canvassing door-to-door in residential areas.
- Exhibited strong teamwork and self-sufficiency in task completion.
Education
Bachelor of Arts (B.A.) - Business Administration - Finance Candidate
Central Arizona College
Maricopa, Arizona05.2025
Skills
- Sales and Marketing Expertise
- Customer Relationship Management
- Financial Counseling
- Interpersonal Communication Skills
- Analytical and Critical Thinking
- Persuasive Negotiations
- Retention Strategies
- Inside and Outside Sales
- Training and Development
- B2B Sales
LANGUAGES
Spanish - Fluent
Timeline
Customer Service Representative
AT&T
10.2024 - Current
Direct Sales Agent
MEI Consulting
01.2023 - 09.2024
Customer Service Representative
Whole Foods
01.2022 - 12.2022
Financial Broker
Global Business Lending
04.2019 - 12.2021
Sales Representative
Renewal by Andersen
01.2017 - 03.2019
Bachelor of Arts (B.A.) - Business Administration - Finance Candidate
Central Arizona College
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