Oscar Mejia
New York,NY
Summary
Dynamic and results-driven Regional Manager with over five years of experience in retail management. Proven track record of increasing sales, improving operational efficiency, and leading high-performing teams to success. Forward-thinking Regional Manager with a deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures.
Overview
8
8
years of professional experience
Work History
Regional Manager
Skin Laundry
01.2024 - Current
- Managed operations for multiple stores, overseeing team performance and driving sales growth
- Implemented strategic initiatives to improve store efficiency and customer satisfaction
- Led training programs for staff to enhance productivity and customer service skills
- Analyzed sales data to identify trends and develop action plans for business improvement
- Established and maintained operational standards for 18 locations.
Strategy & Operations Consultant
Continuum
10.2023 - Current
- Plan and manage the opening of new business.
- Ensuring Regulatory Compliance and Obtaining Permits.
- Recruitment, Training, and Development of Staff
- Implementation of Operational Procedures and Policies
- Development of SOPs, Employee Manuals, and Guidelines
- Supported company-wide adoption of new technology systems through effective training programs and ongoing user support.
- Identified opportunities for growth within existing markets, driving revenue increases through targeted sales initiatives.
Senior Operations Manager
Equinox
03.2020 - 12.2023
- Led Administration, Project Management, Business Development, Budget Control, Operations, and Process Improvement for over 30 locations.
- Developed and implemented guidelines for employee evaluations, recruitment, and promotions
- Worked with the HR department to recruit candidates and improve company operations
- Reviewed reporting from departments to determine the efficacy of communication and productivity
- Boosted sales through successful advertising campaigns.
- Open five new locations for Equinox across the USA.
Store Manager
Express
11.2016 - 03.2020
- Utilized strong communication skills to build positive relationships with customers and vendors
- Led cross-functional teams, coaching and developing staff to achieve company objectives
- Implemented new product training programs resulting in a 20% increase in sales
- Analyzed and improved store layouts to optimize customer flow and increase sales
Education
MBA - Business Administration
Cornell University
Ithaca, NY12.2021
Bachelor of Arts - Business Administration And Management
St. John's University
Jamaica, NY06.2019
Bachelor of Arts - Legal Studies
St. John's University
Jamaica, NY06.2019
Skills
- Client relationship
- Team leadership
- Problem-solving
- Strategic planning
- Budget management
- Negotiation
- Operations
- Staff Training and Development
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Regional Manager
Skin Laundry
01.2024 - Current
Strategy & Operations Consultant
Continuum
10.2023 - Current
Senior Operations Manager
Equinox
03.2020 - 12.2023
Store Manager
Express
11.2016 - 03.2020
MBA - Business Administration
Cornell University
Bachelor of Arts - Business Administration And Management
St. John's University
Bachelor of Arts - Legal Studies
St. John's University
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