Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
• Strategically Strengthened Client Relationships for Exponential Revenue Growth: Proactively built and fortified relationships with both emerging and established accounts, resulting in substantial revenue escalation.
• Pioneered Innovative Business Development Initiatives: Spearheaded innovative approaches to business development, including lead qualification, relationship cultivation, and the execution of strategic sales plans.
• Orchestrated Robust Customer Pipeline Management: Expertly cultivated a dynamic customer pipeline, consistently attracting potential partners deeply interested in aligning with our organization.
• Masterfully Orchestrated the Sales Cycle: Employed advanced sales cycle management techniques to maintain a steadfast and thriving customer base.
• Consistently Surpassed Sales Targets: Unwavering dedication to identifying and seizing new opportunities led to consistent month-over-month sales goal achievement, exceeding targets by an impressive 10%.
• Elevated Customer Relations through Collaborative Excellence: Employed a proactive, collaborative approach to customer relationship management, consistently delivering tailored solutions exceeding expectations.
• Mentored and Cultivated a High-Performance Sales Culture: Actively contributed to nurturing a high-performance sales culture, offering valuable mentorship to team members, and promoting excellence.
• Engineered Tailored Solutions for Strategic Business Priorities: Conceptualized and developed bespoke products, services, systems, and solutions, expertly aligned with clients' strategic business priorities.
• Facilitated Collaborative Solution Customization: Formulated agile support teams encompassing both internal and external departments, facilitating seamless customization of solutions through consultative selling.
• Achieved Robust Revenue Growth and Retention: Strategically devised and executed revenue augmentation and retention strategies, consistently delivering a 10% increase across assigned territory accounts and projects.
• Pioneered Multi-Faceted Sales Opportunity Generation: Innovatively generated a wealth of sales opportunities by leveraging a spectrum of techniques, including cold calling, partner-selling, and modern social selling methodologies.
• Maintained Industry Prowess: Maintained a cutting-edge understanding of industry trends to enhance comprehension of customer needs, product efficacy, and sales methodologies.
• Cultivated Influential Decision-Maker Relationships: Fostered and cultivated influential relationships with key decision-makers, facilitating the achievement of aggressive sales objectives.
• Enlightened Customers on Innovative Business Solutions: Played a pivotal role in enlightening customers about avant-garde business solutions, resulting in sustainable growth of existing accounts.
• Drove Unprecedented Business Growth: Excelled as the Acting Integrated Solution Manager, setting a record by securing 264 new lines of business and concluding December 2020 with an impressive tally of 284, maintaining an achievement rate exceeding 110%.
• Cultivated Profitable Relationships: Forged strategic partnerships with small to mid-size businesses, resulting in the creation of novel revenue streams and lucrative opportunities.
• Championed Team Success: Spearheaded a high-performing team in business acquisition, mentoring and guiding them to surpass their sales targets.
• Conducted Sales Excellence Workshops: Facilitated comprehensive training sessions, equipping sales team members with effective techniques for scheduling in-home appointments and delivering compelling presentations that consistently outperformed sales goals.
• Proactive Customer Engagement: Acted as a liaison between customers, management, and the sales team, demonstrating an innate ability to comprehend customer needs and provide well-informed solutions.
• Contributed to Record-Breaking Team Achievement: Collaborated closely with the previous Manager to foster a cohesive and high-achieving team, resulting in the unprecedented achievement of an all-time record in new business acquisitions.
• Nurtured Lasting Customer Relationships: Delivered accurate pricing and credit terms, establishing enduring rapport with AT&T customers and ensuring their satisfaction.
• Optimized Customer Retention: Employed effective resolution strategies to maximize customer retention, resolving issues promptly and ensuring ongoing satisfaction.
• Facilitated End-User Training: Provided end-users with valuable guidance and training in best practices, minimizing errors, and safeguarding crucial data.
• Multilingual Communication Proficiency: Demonstrated excellent communication skills in both English and Spanish, both written and verbal, enabling seamless interaction with peers, management, and customers.
• Recognition and Promotion: Acknowledged for outstanding performance, leading to promotion to the role of Sale Executives Acquisition.
• Leveraged Exceptional Interpersonal and Negotiation Skills: Employed superior human relations, communication, and negotiation skills to effectively market and sell Spectrum Television, Internet, and Phone services to small and medium-sized businesses (SMB).
• Drove Sales Growth with Full-Cycle Expertise: Significantly increased sales by adeptly managing the entire sales cycle, from initial lead processing through successful conversion and closing.
• Pioneered Business Expansion: Demonstrated a keen eye for identifying untapped business opportunities by proactively engaging in cold calling, networking, marketing initiatives, and leveraging prospective database leads.
• Effective Team Leadership: Provided direction and guidance to sales support staff, effectively delegating administrative tasks to assist sales representatives in closing deals more efficiently.
• Managed Sales and Service Promotions: Successfully oversaw all aspects of field sales and service promotions within the SMB sector, ensuring optimal outcomes.
• Strategic Door-to-Door Sales and Marketing: Executed strategic door-to-door sales and marketing efforts, consistently achieving outstanding results.
• Goal-Driven Performance: Displayed unwavering commitment to exceeding targets by independently setting and achieving personal goals, consistently surpassing the company's monthly sales target by an impressive 10% month over month.
• Strategically Managed Marketing and Sales Initiatives: Took the helm in planning, implementing, and managing individual marketing and sales plans for the Northern Los Angeles Area, adapting strategies to accommodate changes every 30 days.
• Consistently Overachieved Sales Targets: Consistently delivered exceptional sales performance, consistently exceeding monthly sales goals by an impressive margin of 20-50%.
• Recognized for Sales Excellence: Received multiple awards in recognition of outstanding monthly sales achievements and contributions to sales promotions.
• Expertly Promoted AT&T's Comprehensive Product Portfolio: Successfully marketed and sold AT&T's diverse product offerings, including Direct TV, AT&T Internet, home phone, and cellphone services, capitalizing on bundling options to maximize cost savings for customers.
• Addressed Customer Queries and Concerns: Assiduously responded to customer inquiries and concerns, offering detailed information on equipment, pricing, and product availability, fostering trust and satisfaction.
• Self-Initiated Goal Setter and Overachiever: Displayed a self-driven, proactive approach by independently setting and consistently surpassing personal sales goals, contributing significantly to the company's overall sales targets.
• Dynamic Presentation Skills: Employed compelling presentation skills to effectively market and promote the company's comprehensive suite of products and services, leaving a lasting impact on potential clients.
• In-Depth Knowledge of Company Policies and Offerings: Acquired extensive knowledge of company policies, marketing strategies, product designs, and functionalities, enabling informed and persuasive client interactions.
• Strategic Sales and Marketing Planning: Crafted strategic sales plans and developed compelling marketing materials, along with competitive pricing structures, to enhance presentations delivered at client locations.
• Thrived in High-Pressure Environments: Thrived in a fast-paced and deadline-driven atmosphere, consistently delivering results while maintaining the highest standards of service and professionalism.
• Delivered Outstanding Customer Service: Provided exemplary customer service by efficiently handling a high volume of customer inquiries, effectively communicating customer requests to dispatch via two-way radio, and offering valuable general information to the public.
• Proficient Money Handling: Demonstrated strong financial acumen by accurately quoting fare prices and collecting fares from customers, ensuring a seamless payment process.
• Exemplified Safety and Courtesy: Prioritized safety by conscientiously adhering to traffic regulations while operating vehicles courteously, ensuring the safety and comfort of passengers.
• Navigational Expertise: Exhibited proficiency in reading maps and following written and verbal geographic directions, guaranteeing on-time and precise transportation services.
• Diligent Janitorial Duties: Assumed responsibility for light janitorial duties, including sweeping, mopping, and thorough bus cleaning at the conclusion of each shift, maintaining a clean and pleasant environment for passengers.
• Punctual Route Adherence: Committed to adhering to scheduled routes, consistently achieving timely drop-offs and pick-ups, and meeting preset route criteria with precision
• Cultivated Productive Collaborative Relationships: Established and nurtured productive and collaborative relationships with employees and HR business partners, fostering a positive work environment.
• Efficient HR Management: Maintained meticulous employee files and efficiently managed the HR filing system, ensuring accurate and organized documentation.
• Employee Relations Support: Provided valuable assistance in handling employee relations matters, demonstrating a commitment to promoting a harmonious workplace.
• Streamlined Onboarding: Facilitated a welcoming experience for new employees by arranging and overseeing induction programs, ensuring a smooth transition into the organization.
• Thorough Background Checks: Conducted comprehensive pre-employment background checks on prospective employees, contributing to informed hiring decisions.
• Disciplinary Action Management: Proficiently administered disciplinary actions when necessary, including verbal and written warnings, and when warranted, termination, ensuring adherence to established protocols.
• Asset Protection Expertise: Demonstrated proficiency in asset protection, safeguarding valuable resources and assets.
• Efficient Administrative Duties: Successfully managed various administrative tasks, including the generation of employment offer letters, processing status/pay rate changes, contract extensions, and terminations.
• Effective Employee Scheduling: Contributed to the efficient operation of the organization by assisting in weekly scheduling for all employees, ensuring business hours were adequately covered.