OSCAR PEREZ
Arlington,TX
Summary
Results-driven kitchen operations leader specializing in health compliance and team management. Enhances service quality through targeted training and efficient inventory management. Focused on operational improvements that elevate customer satisfaction while ensuring meticulous food preparation and handling.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Lead Line Cook
Walnut Creek Country Club
Mansfield, Texas
06.2025 - Current
- Mentored new cooks in food safety and cooking techniques, enhancing kitchen compliance.
- Ensured compliance with health regulations and maintained cleanliness standards.
- Partnered with management to streamline kitchen operations, contributing to improved service delivery.
- Conducted training for new cooks on recipes and preparation methods, ensuring adherence to safety and sanitation standards.
- Kept stations stocked and ready for use to maximize productivity.
- Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
Head of Operations
Hearth Cafe
Mansfield, USA
06.2019 - 06.2024
- Oversaw daily operations to streamline workflow and enhance service delivery.
- Provided leadership, mentorship, and guidance to team members in order to foster a collaborative work environment.
- Implemented cost-saving measures while maintaining quality of service and offerings.
- Trained staff on food safety standards and operational procedures, ensuring compliance and reducing risk.
- Collaborated with vendors to negotiate pricing and secure quality supplies.
- Managed inventory control processes to maintain stock levels and reduce waste.
Kitchen Manager
Maiz Cocina Tequila and Bar
Mansfield, USA
01.2018 - 03.2018
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Oversaw daily kitchen operations and coordinated staff scheduling to enhance service efficiency at a vibrant tequila bar.
- Established and upheld high-quality food standards, contributing to customer satisfaction across diverse menu offerings.
- Trained kitchen staff on food preparation techniques and safety protocols.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Partnered with front-of-house staff to streamline service delivery during peak hours, ensuring a consistent dining experience.
General Manager (GM)
Earl's 377 Pizza
Argyle, USA
04.2016 - 01.2017
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Oversaw daily operations of a busy pizza restaurant environment.
- Managed staff scheduling, ensuring optimal coverage during peak hours to maintain service efficiency.
- Coordinated inventory management and supplier relationships, ensuring timely deliveries to support uninterrupted operations.
- Implemented training programs for new employees to enhance service quality.
- Facilitated team meetings to identify challenges and enhance communication, fostering a collaborative work environment.
General Manager (GM)
Mexican Inn Cafe
Bedford, USA
02.2013 - 01.2014
- Coordinated staff scheduling to optimize coverage during peak hours and improve customer experience.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Developed training programs for new employees to elevate service quality and consistency.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Educated employees on responsibilities, policies, and procedures to ensure compliance and efficiency.
General Manager (GM)
Mexican Inn Cafe
Mansfield, USA
01.2007 - 12.2013
- Managed daily business operations, overseeing budgeting, staffing, scheduling, inventory control, customer service, and sales to ensure seamless operations.
- Developed targeted marketing strategies that increased customer acquisition and retention.
- Monitored customer feedback to enhance service standards and menu offerings.
- Implemented training programs for new employees, improving service quality and consistency.
- Created schedules and monitored payroll to remain within budget.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
High School Equivalency Diploma - General High School Curriculum
Windham School District
San Diego, TX12-2013
Skills
- Kitchen operations
- Health and safety compliance
- Inventory management
- Budgeting and cost control
- Expense management
- Profit and loss analysis
- Staff training
- Team leadership
- Time management
- Food cost management
- Customer service excellence
- Problem solving
Certification
- Food Handlers
Timeline
Lead Line Cook
Walnut Creek Country Club
06.2025 - Current
Head of Operations
Hearth Cafe
06.2019 - 06.2024
Kitchen Manager
Maiz Cocina Tequila and Bar
01.2018 - 03.2018
General Manager (GM)
Earl's 377 Pizza
04.2016 - 01.2017
General Manager (GM)
Mexican Inn Cafe
02.2013 - 01.2014
General Manager (GM)
Mexican Inn Cafe
01.2007 - 12.2013
High School Equivalency Diploma - General High School Curriculum
Windham School District