Oscar Ramirez
Glendale Heights,IL
Summary
Proactive and adaptable professional with experience at Portillos. Skilled in merchandise organization and maintaining high safety standards. Adept in delivering exceptional customer service and resolving issues to enhance overall satisfaction. Demonstrated ability to quickly learn new concepts, efficiently manage multiple projects, and effectively lead teams. Strong organizational skills and a positive attitude contribute to successful operations and foster positive team dynamics.
Overview
4
4
years of professional experience
Work History
Stocker / Food Handler
Portillos
134 E Lake St Bloomingdale, IL
06.2023 - Current
- Instructed new hires on daily operations.
- Sustained high standards of cleanliness and safety.
- Completed cash and credit card transactions accurately using POS software.
- Provided effective solutions to resolve customer issues, ensuring ongoing satisfaction.
Maintenance/ Shift Leader
McDonalds
501 W Lake St Addison, IL
07.2020 - 08.2023
- Scheduled and oversaw maintenance, repair and installation activities.
- Compiled and managed routine reports tailored to upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Demonstrated excellent verbal and written communication skills.
Education
Glenbard North High School
990 Kuhn Rd, Carol Stream, IL Skills
- Open to Learning Opportunities
- Positive attitude
- Merchandise Organization
- Customer service
- Heavy lifting
- Material Handling
- Proficient in Equipment Upkeep
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Stocker / Food Handler
Portillos
06.2023 - Current
Maintenance/ Shift Leader
McDonalds
07.2020 - 08.2023
Glenbard North High School