Oscar Ramirez
College Point
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Skilled in facilitating physical and educational activities and monitoring client progress.
Overview
9
9
years of professional experience
Work History
Barback and IRD Server
Fouquets New York
456 Greenwich St, New York NY 10013, United States
03.2023 - Current
- Stocked and organized bar supplies, ensuring efficient workflow for bartenders.
- Assisted in maintaining cleanliness and sanitation standards throughout bar area.
- Supported bartenders by preparing garnishes and mixers, enhancing drink quality.
- Monitored inventory levels, facilitating timely reordering of essential supplies.
- Provided prompt and courteous room service to enhance guest satisfaction.
- Coordinated accurate order processing and delivery for efficient service operations.
- Trained new staff on menu items, service standards, and operational procedures.
- Streamlined communication between kitchen and front-of-house staff for improved efficiency.
- Conducted quality checks on all delivered orders to ensure consistency and accuracy.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
Waiter
Las Margaritas Restaurant
Queens, NY
10.2018 - 11.2019
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Suggested additional items to customers to increase restaurant sales.
- Communicated effectively with patrons, took orders and made item recommendations.
Waiter
rikos chicken
Manhattan, NY
10.2017 - 09.2018
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Recorded patron's meal optons, identifying dietary needs or special requests to correctly transmit orders.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Informed customers about specials, upselling additional food and drink items.
- Suggested additional items to customers to increase restaurant sales.
Education
Computer Tecnitian - Certified in Computer Maintenance
Sena
Colombia02.2015
High School Diploma -
Instituto Tecnico Superior
Colombia11.2008
Skills
- Hardware diagnostics
- Software upgrades
- Service desk support
- Technical troubleshooting
- Computer maintenance
- Hardware configuration
- Friendly, positive attitude
- Customer service
- Proactive
- Active listening
- Problem resolution
- Teambuilding
- Bilingual (spanish-english)
- Efficient multitasking
- Cleaning and sanitation
- Glass collection
- Basic mixology
- Bussing tables
- Clearing tables
- Fast-paced environment
- Bar supply replenishment
Education and Training
other,other
Timeline
Barback and IRD Server
Fouquets New York
03.2023 - Current
Waiter
Las Margaritas Restaurant
10.2018 - 11.2019
Waiter
rikos chicken
10.2017 - 09.2018
Computer Tecnitian - Certified in Computer Maintenance
Sena
High School Diploma -
Instituto Tecnico Superior