Oscar Reyes
Gaithersburg,MD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
year of professional experience
Work History
Dining Server
Ingleside Assisted Living
Rockville, MD
05.2021 - Current
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
- Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
- Set up and broke down buffet and other self-service areas, organizing components logically.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
Education
Bachelor of Business Administration - Business Administration
Montgomery College
Rockville, MD05.2025
High School Diploma -
Quince Orchard High School
Gaithersburg, MD06.2021
Skills
- Professional and Courteous
- Service-Oriented
- Dietary Specifications
- Plating and Presentation
- Time Management
- Team Player
- Decision Making
- Upbeat and Positive Personality
Languages
Spanish
Native or Bilingual
Timeline
Dining Server
Ingleside Assisted Living
05.2021 - Current
Bachelor of Business Administration - Business Administration
Montgomery College
High School Diploma -
Quince Orchard High School
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