Oscar Reyes

Gaithersburg,MD

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

year of professional experience

Work History

Dining Server

Ingleside Assisted Living

Rockville , MD

2021.05 - Current

Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
Coordinated with food preparation staff for time plating and delivery of meals to dining room guests to guarantee freshness and acceptable temperature.
Set up and broke down buffet and other self-service areas, organizing components logically.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.

Education

Bachelor of Business Administration - Business Administration

Montgomery College

Rockville, MD

05.2025

High School Diploma -

Quince Orchard High School

Gaithersburg, MD

06.2021

Skills

Professional and Courteous
Service-Oriented
Dietary Specifications
Plating and Presentation

Time Management
Team Player
Decision Making
Upbeat and Positive Personality

Timeline