Oscar Rivera
Kissimmee
Summary
Dedicated and professional individual with a progressive background in leading and managing large projects within fast-paced and highly competitive environments. Proven success in overseeing all mission-critical projects, from initial design to final delivery. Talented leader with the ability to effectively direct and lead both internal staff and vendors, ensuring timely completion of all initiatives.
Overview
20
20
years of professional experience
Work History
Maintenance Manager
Zellwood Station co-op, INC.
11.2022 - Current
- Serving as the maintenance manager for a 55+ HOA Community, directing maintenance team for the home owner association
- Managing the daily maintenance operations and management functions of Homeowner Associations
- Oversee day-to-day maintenance for Zellwood Homeowners Association, common areas clubhouse maintenance activities, landscaping, and the pool recreational areas
- Maintaining communication between park manager and the Board President
- Planning and implementing efforts of improvement for the betterment of the community on behalf of the association
- Responsible for the financial budget for the maintenance department, oversea staffing needs safety of the property and all activities required by the associations
- Implemented and manage a Work Order system in the effort to streamline operations and add accountability for the maintenance department
- Negotiate and develop Request for Proposals for potential Vendors / Contractors and submit proposals to the Board of Directors for approval
- Was awarded an Appreciation certificate for coordination the cleanup after Hurricane Milton
Community Association Manager
community management professionals
01.2021 - 11.2022
- Served as a Community Association Manager in a fast and dynamic management team for a home owner association
- Independently manage the daily operations and management functions of Homeowner and Condominium Associations
- Oversee day-to-day management for Waterview Homeowners Association (527 residential homes), common areas clubhouse maintenance activities, landscaping, and the pool recreational areas
- Maintaining communication and organization between the board, owners, staff and vendors
- Planning and implementing efforts of improvement for the betterment of the community on behalf of the association
- Responsible for the financial obligations of the Association, legal obligations, staffing needs safety of the property and all activities required by the association Documents, Florida Statue 720 and the Board of Directors
- Coordinate and attend all Board Meeting, including annual elections and budget meetings
- Coordinate Weekly site inspections of the community to preserve and enhance the physical condition of the property ensuring values are maximized, asset value is preserved and risk are minimized
- Negotiate and develop Request for Proposals for potential Vendors / Contractors and submit proposals to the Board of Directors for approval
Maintenance Manager
evergreen lifestyles management
04.2017 - 03.2020
- Served as manager in a fast and dynamic maintenance team for a home owner association
- Charged with managing and distribution of daily work orders and maintaining work order system
- Leveraged past experience to streamline checklist and incident reports by converting reports to Adobe Form Fill documents
- Success in prioritizing work orders to sustain facility operations and simultaneously managing multiple repair projects
- Reorganized Roving Maintenance department making into a profitable part of the business and introducing accounting and estimating processes
- Introduced Snag reporting to provide detailed property inspections and punch list to present to board members for review and approval
- Spearheaded major restoration and renovation of architectural fountain and landscaping lighting for major customer
- Performed general maintenance and electromechanical repairs on client systems and equipment, ensuring adherence to code requirements
Electrical Sales Associate
home depot u.s.a Inc.
12.2016 - 04.2017
- Serve as part of the sales team to maintain a constant presence and initiated customer conversation to determine customer projects and assist with purchase decisions
- Leveraged past experience and knowledge to advice customers with electrical projects
- Consistently earned recognition from customer for excellent customer service and product knowledge
- Proactively sought our customers across multiple departments to assist with any questions and advices
- Recommend appropriate items and answered questions about uses and made sure all questions were answered and no addition help was needed
- Maintained department inventory and assured that all shelves were maintain fully stocked
Data Center Engineer
InterContinental Exchange / New York Stock Exchange, Inc.
12.2004 - 12.2015
- Selected to lead team of technicians in customer migration to Juniper MX960 platform and decommissioning of Juniper JM320 legacy platform
- Charged with creating project plans, delegating team assignments, and monitoring work and performance
- Communicated with key stakeholders on project status and performance of internal and external resources
- Tracked and reported key milestones, risks, and budgets, ensuring stakeholder needs are met
- Served as second level support during upgrade of DWDM 40G
- Provided second level support for upgrade of 40G SFTI Juniper router network
- Spearheaded design and installation of Latency Spools to resolve issues with customer latency differentials
- Directed the installation of TAP’s into new 40G network environment
- Managed the seamless Secure Financial Transition Infrastructure (SFTI) customer migration from Juniper JM320 platform to Juniper MX960 platform
- Project included decommission of legacy routers, auditing customer circuit, and cleanup of decommissioned circuits
- Upgraded Secure Financial Transaction Infrastructure (SFTI) Juniper MX960 router hardware from 20G to 40G without customer disruption
- Improved support of new 40G SFTI network by implementing new dark fiber circuit
- Eliminated need to relocate customer, avoided downtime, and saved company money by designing and delivering Latency Spool to resolve latency issue with Designating Market Makers
Education
Certificate - Computer Technician
Technical Career Institute
Credits towards - Electrical Engineering
New York City College of Technology
Skills
- Windows 11
- Windows 10
- Windows 2000
- Windows XP
- Windows 7
- Windows 8
- ITIL V3 Foundation
- Mission Critical Infrastructure Development
- Visio
- Service Now
- Remedy
- MIG Welder
- Plasma Cutter
- OTC ODBII Scanner
- Hand Tools
- Electrical Multimeter
Accomplishments
- Supervised team of 12 staff members.
- Achieved work order tacking by introducing MaintenanceX for work order tacking.
- Achieved keep work order queue low through effectively helping with backup work orders.
- Achieved resolts by completing tasks with accuracy and efficiency.
.
Professional Development And Certifications
- Licensed Community Association Manager License# CAM54305
- Certified Pool & Spa Operator (CPO) Certificate
- InterNACHI Certified Professional Inspector
- International Code Council Member
- Wind Mitigation Certification
- Roof Data Technician Certification
- Personal Trainer
- Foundations of Mission Critical Infrastructure Program
- ITIL V3 Foundation Certificate
- IPC Maintenance Certification
- DC Professional Development
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Manager
Zellwood Station co-op, INC.
11.2022 - Current
Community Association Manager
community management professionals
01.2021 - 11.2022
Maintenance Manager
evergreen lifestyles management
04.2017 - 03.2020
Electrical Sales Associate
home depot u.s.a Inc.
12.2016 - 04.2017
Data Center Engineer
InterContinental Exchange / New York Stock Exchange, Inc.
12.2004 - 12.2015
Credits towards - Electrical Engineering
New York City College of Technology
Certificate - Computer Technician
Technical Career Institute
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