Summary
Overview
Work History
Education
Skills
References
Timeline
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OSCAR RODRIGUEZ

Buckeye,AZ

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

21
21
years of professional experience

Work History

General Manager

CRST, International, Inc.
07.2008 - Current
  • Oversee the successful and profitable operation of three different divisions within the company, Southwest, Texas, and Bale division, generating approximately $6 million per month in revenue
  • Responsible for oversight and leadership of 350 employees, which includes operations staff, admin staff and drivers
  • Review monthly P&L statements for each region to measure each regions profitability and to determine where improvements can be made
  • Review weekly revenue per truck to ensure all equipment is being used to its full capacity and reaching the revenue goal that is set
  • Review, manage and improve load efficiencies and driver work hours
  • Maintain customer relationships ensuring we are providing the best service possible in all aspects of the business to include rates, on time delivery and pick up
  • Manage the assigned drivers having direct interaction with HR and recruiting to hire new drivers, improve safety, employee engagement, regulatory compliance, and driver retention management
  • Manage driver and equipment utilization
  • Evaluate employee performance, set goals, and develop improvement plans.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Assisted in recruiting, hiring and training of team members.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.
  • Delivered services to customer locations within specific timeframes.

CDL Truck Driver

Dirksen Transportation
08.2006 - 06.2008
  • Operated tractor-trailers hauling loads throughout California, Arizona, and Texas
  • Planned travel routes according to traffic, transportation laws, regulations, standards, and guidelines
  • Ensured timely delivery of all goods, establishing good working relationships with customer accounts
  • Inspected equipment before and after trips, logging and reporting mechanical problems.
  • Assisted with training new drivers on company policies, safety protocols, and best practices for CDL truck driving.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Achieved timely deliveries by planning efficient routes and adhering to schedules.

Yard Hostler

Classic Sales, Inc
06.2003 - 08.2006
  • Operated a yard goat to move trailers around the truck yard
  • Moved trailers from dock to dock witching out empty trailers with full trailers
  • Performed pre and post trips daily to ensure safety of all trailers
  • Maintained and contributed to a safe work environment, adhering to all safety procedures.

Education

General education -

Jurupa Valley High School
Jurupa Valley, CA
06.2003

Skills

  • Strong work ethic
  • Strong communication skills
  • Conflict resolution
  • Attention to detail and prioritizing workload
  • Well organized
  • Team player
  • Computer skills to include Truckmate, Omnitracs, Fleetlocate, Kronos, Microsoft Office proficiency
  • Safety Oriented
  • Operations Management
  • Business Growth Initiatives
  • KPI Tracking
  • Customer Relationship Management
  • Revenue Generation
  • Team Leadership
  • Customer Retention

References

References available upon request

Timeline

General Manager

CRST, International, Inc.
07.2008 - Current

CDL Truck Driver

Dirksen Transportation
08.2006 - 06.2008

Yard Hostler

Classic Sales, Inc
06.2003 - 08.2006

General education -

Jurupa Valley High School

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OSCAR RODRIGUEZ