Oscar Santos
Summary
Dynamic business professional with a proven track record, excelling in business development and employee performance management. Expert in strategic planning and cost analysis, driving operational efficiency and enhancing customer satisfaction. Recognized for fostering strong client relationships and implementing effective marketing strategies that boost sales and repeat business.
Overview
7
7
years of professional experience
Work History
Sole Proprietor
Self Employed
San Diego, CA
08.2024 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Implemented marketing strategies that effectively promoted services and attracted new clients.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
Sales, Shop Manager, Tattoo Artist/Body Piercer
Royal Tattoo
San Diego, CA
07.2023 - 08.2025
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Manager General Counsel
VIP PUMBLING
Valley Center, CA
03.2018 - 03.2022
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Education
High School Diploma -
Vocacional
GuadalajaraSkills
- Business development
- Purchasing and planning
- Cost analysis and savings
- Small business operations
- Business management and development
- Project management
- Strategic planning
- Employee development
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Sole Proprietor
Self Employed
08.2024 - Current
Sales, Shop Manager, Tattoo Artist/Body Piercer
Royal Tattoo
07.2023 - 08.2025
Manager General Counsel
VIP PUMBLING
03.2018 - 03.2022
High School Diploma -
Vocacional