Oscar Tafolla
Esparto,CA
Summary
Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
2
2
years of professional experience
Work History
Cashier
Dollar Tree
10.2021 - Current
- Learned duties for various positions and provided backup at key times.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Stocked, tagged and displayed merchandise as required.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
Associate
Dollar General Store
06.2021 - 09.2021
- Managed customer relations through communication and helpful interactions.
- Utilized customer feedback to improve product offerings.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - Accounting
Woodland Community College
Woodland, CAHigh School Diploma -
Esparto High School
Esparto, CA06.2013
Skills
- Stocking and Replenishing
- Customer Needs Assessments
- Critical Thinking
- Customer Satisfaction
- Issue Resolution
- Merchandising
- Guest Communication
- Register Operations
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Dollar Tree
10.2021 - Current
Associate
Dollar General Store
06.2021 - 09.2021
No Degree - Accounting
Woodland Community College
High School Diploma -
Esparto High School
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