Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Oscar Valle

Brooklyn,NY

Summary

Versatile and dedicated, with a proven track record at Amazon, I excel in time management and customer service, ensuring timely and accurate deliveries. Skilled in navigating high-volume environments, I've enhanced customer satisfaction and team efficiency. My ability to adapt and communicate effectively underpins my success in diverse roles, driving positive outcomes and fostering strong client relationships. Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

10
10
years of professional experience

Work History

Amazon Driver

Amazon
03.2024 - 09.2024
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Amazon Delivery Walker

Amazon Flex
10.2023 - 02.2024
  • Cultivated positive relationships with clients by representing the company professionally during each interaction throughout the delivery process.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Ensured proper handling of packages, preventing damages during transit.
  • Assisted in training new Delivery Assistants, sharing best practices for efficient operations.
  • Collaborated with team members to streamline delivery processes, resulting in improved performance.
  • Provided excellent customer service, addressing inquiries or issues related to deliveries professionally and courteously.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Server/Bartender/Runner

Grayson Hotel
04.2023 - 10.2023
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.

Server/Busser/Food Runner

Bowery Road
04.2019 - 02.2023
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Busser/Food Runner

The Bay Ridge Manor
01.2015 - 11.2017
  • Provided attentive service and proactively assessed guest needs.
  • Greeted customers and provided menus upon arrival to dining room.
  • Arranged tables and chairs for special occasions and events.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Worked well in diverse team settings by partnering with others to complete tasks.


Martial Arts Instructor

Ultimate Champions Taekwondo
12.2015 - 07.2016
  • Helped students prevent injuries and rendered calm and professional aid in case of accidents.
  • Coached new students by breaking down techniques into simple moves.
  • Evaluated student performance to determine promotion in rank.
  • Assisted with sparring and contact exercises to pair students of similar rank, size, and age.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.

Education

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06.2017

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • Problem-Solving
  • Patience and understanding
  • Flexible Schedule
  • Hospitality service expertise
  • Memory retention
  • Food Running
  • Safe Food Handling
  • Menu Memorization
  • High-volume dining
  • Service prioritization
  • Table setting knowledge
  • Food station setup

Languages

Spanish

Timeline

Amazon Driver

Amazon
03.2024 - 09.2024

Amazon Delivery Walker

Amazon Flex
10.2023 - 02.2024

Server/Bartender/Runner

Grayson Hotel
04.2023 - 10.2023

Server/Busser/Food Runner

Bowery Road
04.2019 - 02.2023

Martial Arts Instructor

Ultimate Champions Taekwondo
12.2015 - 07.2016

Busser/Food Runner

The Bay Ridge Manor
01.2015 - 11.2017

High School Diploma -

Fort Hamilton High School

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Oscar Valle