Oscar Vazquez-Henriquez
Winston-Salem,NC
Summary
Seasoned Cashier Supervisor and Line Cook with a proven track record at Exxon Gas Station, adept in complaint resolution and cash register reconciliation. Excelled in fostering customer relationships, significantly reducing shrinkage, and maintaining high kitchen standards. Skilled in both leadership and meticulous cash handling, ensuring operational excellence and heightened customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Supervisor
Exxon Gas Station
Winston-Salem, NC
11.2022 - 08.2024
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Implemented strategies for reducing shrinkage due to theft, fraud, or error.
BOH Line Cook
Myfrii
Winston-Salem, NC
08.2022 - 10.2022
- Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
- Performed closing duties, including breaking down workstations and mopping the floor.
- Operated ovens, grills, fryers, steamers, and other kitchen equipment according to standard procedures.
BOH Line Cook
McDonald's
Winston-Salem, NC
05.2022 - 07.2022
- Maintained hygienic kitchen with regular mopping, disinfecting workspace and washing utensils and glassware.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Education
High School Diploma -
Early College of Forsyth
Winston-Salem, NC05-2024
Forsyth Technical Community College
Winston-Salem, NCSkills
- Cash register reconciliation
- Complaint resolution
- Cashier training
- Sales monitoring
- Sales promotion
Certification
- Basic Military Training Certificate
Accomplishments
- Crosby Scholars
Affiliations
- Over 100 volunteer hours
Timeline
Cashier Supervisor
Exxon Gas Station
11.2022 - 08.2024
BOH Line Cook
Myfrii
08.2022 - 10.2022
BOH Line Cook
McDonald's
05.2022 - 07.2022
- Basic Military Training Certificate
High School Diploma -
Early College of Forsyth
Forsyth Technical Community College
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