Oscar Villalpando
Brownsville,TX
Overview
6
6
years of professional experience
1
1
Language
Work History
Hotel Houseman
Hersha Hospitalities
Harlingen, TX
07.2022 - 01.2023
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Gathered dirty laundry in Number rooms to arrange for pickup to laundromat.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Applied insecticides and released fumigants to guard against insect and rodent infestations.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Valet Parking Attendant
Modern Resort
South Padre Island, TX
06.2021 - 08.2022
- Lifted and removed barricades to open or close parking areas.
- Patrolled area to prevent thefts of parked cars or items in cars.
- Used Software to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Issued ticket stubs and placed numbered tags on windshields, giving customers matching tags to locate parked vehicles.
- Answered general questions about parking fees, facilities and directions.
- Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Escorted drivers to vehicles and helped load or carry large items.
- Assigned and verified vehicle claim tickets upon arrival and retrieval.
- Removed safety hazards, soiled items and trash from customer areas.
- Answered questions and provided information about Area of Expertise.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Delivered above and beyond service to VIP guests at property.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Reported unlawful parking jobs.
- Parked and retrieved cars according to customer needs.
Security Officer
Sam Sauceda
Brownsville, TX
09.2016 - 06.2021
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Secured Number doors in office and main building.
- Conducted regular patrols of key areas to spot and control security concerns.
- Regulated vehicle and pedestrian traffic onto building grounds.
Education
HS Diploma -
Centennial High School
New York, NY 10.2008 - 10.2008
Certificate - Structure Welding
Astc
Brownsville,Tx 01.2017 - 03.2017
Skills
Painting and plastering
Chemical cleaners
Lawn mowing
Facilities maintenance
Flexible and Adaptable
Problem-Solving
Cultural Awareness
Teamwork and Collaboration
First Aid/CPR
Excellent Communication
Written Communication
Maintenance and Repair
Planning and Coordination
Attention to Detail
Decision-Making
Accomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Timeline
Hotel Houseman
Hersha Hospitalities
07.2022 - 01.2023
Valet Parking Attendant
Modern Resort
06.2021 - 08.2022
Certificate - Structure Welding
Astc
01.2017 - 03.2017
Security Officer
Sam Sauceda
09.2016 - 06.2021
HS Diploma -
Centennial High School
10.2008 - 10.2008