Oscar Villalpando
Brownsville,TX
Overview
6
6
years of professional experience
1
1
Language
Work History
Hotel Houseman
Hersha Hospitalities
Harlingen, TX
07.2022 - 01.2023
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
- Gathered dirty laundry in Number rooms to arrange for pickup to laundromat.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Applied insecticides and released fumigants to guard against insect and rodent infestations.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Responded immediately to calls from personnel to clean up spills and wet floors.
Valet Parking Attendant
Modern Resort
South Padre Island, TX
06.2021 - 08.2022
- Lifted and removed barricades to open or close parking areas.
- Patrolled area to prevent thefts of parked cars or items in cars.
- Used Software to record customer name, make and model of vehicle and length of stay, maintaining up-to-date log.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Explained parking rates and retrieval procedures to guests upon arrival.
- Issued ticket stubs and placed numbered tags on windshields, giving customers matching tags to locate parked vehicles.
- Answered general questions about parking fees, facilities and directions.
- Issued and collected number tags and provided parking instructions to customers to maintain efficient vehicle flow.
- Facilitated vehicle flow by managing traffic control and parking in assigned area.
- Observed and monitored parking lot or garage to preserve safety of customers and vehicles.
- Escorted drivers to vehicles and helped load or carry large items.
- Assigned and verified vehicle claim tickets upon arrival and retrieval.
- Removed safety hazards, soiled items and trash from customer areas.
- Answered questions and provided information about Area of Expertise.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Delivered above and beyond service to VIP guests at property.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Determined customer needs by asking relevant questions and listening actively to responses.
- Reported unlawful parking jobs.
- Parked and retrieved cars according to customer needs.
Security Officer
Sam Sauceda
Brownsville, TX
09.2016 - 06.2021
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
- Secured Number doors in office and main building.
- Conducted regular patrols of key areas to spot and control security concerns.
- Regulated vehicle and pedestrian traffic onto building grounds.
Education
HS Diploma -
Centennial High School
New York, NY 10.2008 - 10.2008
Certificate - Structure Welding
Astc
Brownsville,Tx 01.2017 - 03.2017
Skills
Painting and plastering
undefinedAccomplishments
- Achieved Result by completing Task with accuracy and efficiency.
- Supervised team of Number staff members.
Timeline
Hotel Houseman
Hersha Hospitalities
07.2022 - 01.2023
Valet Parking Attendant
Modern Resort
06.2021 - 08.2022
Certificate - Structure Welding
Astc
01.2017 - 03.2017
Security Officer
Sam Sauceda
09.2016 - 06.2021
HS Diploma -
Centennial High School
10.2008 - 10.2008
Similar Profiles
Santosh JavaliSantosh Javali
Account Manager at Denissons Hotel (Unit of DRN Hospitalities Private Limited)Account Manager at Denissons Hotel (Unit of DRN Hospitalities Private Limited)
Allan AunkstAllan Aunkst
Bartender & Customer service at Ryman HospitalitiesBartender & Customer service at Ryman Hospitalities
Aditya VaidyaAditya Vaidya
General Manager - Projects at Maxx Hospitalities & Catering Services Pvt LtdGeneral Manager - Projects at Maxx Hospitalities & Catering Services Pvt Ltd
Mario RodriguezMario Rodriguez
Shuttle Driver at ABM IndustriesShuttle Driver at ABM Industries
Julie PedrazaJulie Pedraza
Systems Analyst/Computer Programmer at Harlingen Consolidated School DistrictSystems Analyst/Computer Programmer at Harlingen Consolidated School District