Karma Bhutia

-Addressed guest inquiries and resolved concerns to foster a welcoming environment.

-Coordinated with front desk to align room preparation with guest requirements and enhance overall service quality.

-Managed timely responses to guest inquiries and service requests, ensuring a positive experience.

-Oversaw cleanliness and upkeep of public spaces to support overall guest experience and satisfaction.

-Facilitated timely delivery of items to guest rooms to enhance guest experience and satisfaction.

-Coordinated the distribution of linens, towels, and amenities to enhance housekeeping services.

-Performed detailed cleaning tasks in lobbies, hallways, and restrooms to ensure a welcoming environment.

-Oversaw waste management and laundry processes to maintain a clean environment.

-Managed inventory levels by restocking closets and storage spaces effectively.

-Supported operational efficiency by managing minor maintenance room setups and fulfilling guest requests.

• Led fruit selection process to ensure quality and freshness for arrangements.
• Trained team members on optimal handling and storage techniques for perishable products.
• Increased store efficiency by maintaining a clean, organized, and well-stocked fruit department.
• Achieved a consistent high level of customer satisfaction by addressing questions, concerns, and special requests with professionalism and care.