Oscar Zertuche

• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as Number pounds.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Operated RF scanners to track merchandise and verify contents of containers.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Performed general housekeeping and cleaning tasks.
• Operated forklifts to transfer inventory to and from target destinations.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Verified orders by comparing names and quantity of items packaged with shipping documents.
• Utilized forklift or pallet truck to load, unload, transport and store goods.

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Created and oversaw Type training programs for operations.
• Developed lesson plans, instructional materials and written practice tests for Type and Type training courses.
• Analyzed and evaluated training effectiveness and program outcomes.
• Wrote training manuals for Type employees and Type positions according to strict company guidelines and Type protocols.
• Facilitated virtual, in-person and blended learning sessions.
• Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring Number%.
• Established and maintained quality control standards.
• Provided coaching and mentoring to employees.
• Developed job-specific competencies and performance standards.
• Developed and executed performance management programs to increase employee engagement and productivity.
• Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
• Developed and implemented successful onboarding program.

Supervised all fresh area departments to assure products are in stock on sales floor for customers satisfaction, make sure on hand inventory is accurate for items to be automatically replenished.