Oscar J Castoreno III
San Antonio,TX
Summary
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Shift Supervisor
Smith Protective Services Inc.
08.2023 - Current
- Managed and directed team of 4 guards to protect and secure a highly sensitive post location.
- Supervised and evaluated security staff performance to determine compliance with safety regulations and standards
- Assigned daily task and patrol routes for security officers
- Provided armed security for various location settings, including schools, high valued estate events, retail stores, private research institutes.
- Ensure a high level of client satisfaction by addressing concerns promptly and professionally.
- CCTV, Alarm, Access control experience in school and private research institute settings, ensuring only authorized personnel were granted entry into sensitive areas.
- Maintained detailed incident reports, providing valuable insights for future prevention strategies and initiatives.
- Maintained a safe environment for employees and visitors through diligent patrolling and monitoring of premises.
- Train new guards, getting them familiar with required rules and expectations of given post.
Warehouse Associate
Amazon
02.2020 - 06.2023
- Receive Dock PG, manage, lead and direct team of 10 to 20 associates with Area Manager and Dock Clerk to meet goals. Assisting Process Assistant to run successful shifts in a safe and productive manner. Helping Process Assistant monitor work flow and making sure proper adjustments are made to be in the best position possible to meet daily goals.
- Dock Clerk PG, organizing and managing dock doors, keeping track of freight in yard and incoming live loads. Scanning threw trailers to ensure high priority and clean freight is brought to dock to be worked. Keeping Process Assistant and Area Manager constantly informed on what trailers are in the yard and scheduled to arrive to ensure the proper plan is executed to meet goals for the day.
- Working with amazon live customers, directing them to follow proper steps to ensure there trailers get unloaded properly while also keeping the driver informed on the status of their load.
- Train new associates to understand and preform the required tasks of inbound pallet dock.
- Unload/load trailers (lives/drops) in a timely manner with proper pit machine.
- Receive freight, making sure correct counts are submitted properly into inventory.
Data Entry Clerk/Front Desk Associate
Comprehensive Clinic For Internal Medicine
06.2016 - 08.2019
- Greet customers and assist with scheduled appointments and follow up questions
- Handle payments (cash and card), ensuring accurate account of all transactions, collections and disbursements.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Helped customers every day with positive attitude and focus on customer satisfaction.
Education
Associate of Arts - Liberal Arts
St. Philip's College
San Antonio, TX06.2019
High School Diploma -
Brackenridge High School
San Antonio, TX06.2019
Skills
- Bilingual (Spanish/ English)
- Microsoft Windows and Excel familiar
- Excellent time management
- Lead and supervise teams (4-20 people)
- Customer service (5 years)
- Problem solver
- Strong communicator
- Staff Trainer
- Crime Prevention
- Report writing
- Surveillance skills
- Dependable
Certification
- PSB Level 3 Security Guard License
- PSB Level 2 security Guard License
Timeline
Security Shift Supervisor
Smith Protective Services Inc.
08.2023 - Current
Warehouse Associate
Amazon
02.2020 - 06.2023
Data Entry Clerk/Front Desk Associate
Comprehensive Clinic For Internal Medicine
06.2016 - 08.2019
Associate of Arts - Liberal Arts
St. Philip's College
High School Diploma -
Brackenridge High School
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