Oscar Kasongo Ntbala
San Diego
Summary
Dynamic professional with extensive experience in transportation and security, including a role as a Private Driver for UNHCR. Proven ability in customer service and problem-solving, enhancing service delivery and safety protocols. Skilled in route optimization and collaboration, ensuring efficient operations and exceptional travel experiences.
Overview
11
11
years of professional experience
Work History
Private Driver
UNHCR Office
Windhoek , Namibia
02.2015 - 11.2020
- Ensured timely and safe transportation of UNHCR staff to various locations.
- Coordinated travel schedules with organizational needs, optimizing routes for efficiency.
- Provided exceptional customer service, addressing inquiries and facilitating smooth travel experiences.
Public Transportation
AHA
Windhoek, Namibia
04.2020 - 07.2024
- Developed and implemented strategic plans to improve service delivery and customer satisfaction.
- Enhanced public transportation options, making city more accessible and reducing traffic congestion.
Transit Security Officer
Inter-Con Transit Security
San Diego, CA
05.2025 - Current
- Conducted routine inspections of equipment and premises to identify potential hazards.
- Implemented emergency protocols during critical situations to maintain public safety.
- Collaborated with law enforcement to report suspicious activities and ensure compliance with regulations.
Uber Driver
Uber Eats
San Diego, CA
03.2026 - Current
- Delivered exceptional customer service; Navigated efficiently using GPS technology to optimize routes and minimize wait times.
- Maintained vehicle cleanliness and operational readiness through regular inspections and upkeep.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Kiwele
Kinshasa, RD Congo09-1998
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
French
Native or Bilingual
English
Professional Working
Swahili
Professional Working
lingala
Full Professional
Certification
- .Valid Driver's Lince .Miramar Forklift Driver .Excavator operator
Timeline
Uber Driver
Uber Eats
03.2026 - Current
Transit Security Officer
Inter-Con Transit Security
05.2025 - Current
Public Transportation
AHA
04.2020 - 07.2024
Private Driver
UNHCR Office
02.2015 - 11.2020
High School Diploma -
Kiwele