Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rooniel Sanchez

Brooklyn,NY

Summary

Highly-motivated Armed Forces Veteran with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Ready to be a valuable team crew member Adept at working effectively unsupervised and quickly mastering new skills. A true professional who will be an outstanding addition to any future employer.

Overview

9
9
years of professional experience

Work History

Theatre Usher

Regal Cinemas
Manhattan, NY
06.2024 - Current
  • Inspected auditorium between shows for any potential hazards or damage.
  • Responded promptly to all customer inquiries in an efficient and courteous manner.
  • Assisted with setup of special events held at the theatre such as fundraisers or movie premieres.
  • Collaborated with management team on various projects related to maintenance or operations of the facility.
  • Processed admission payments and provided tickets.

Customer Service Writer

American Honda
Brooklyn, NY
02.2024 - 05.2024
  • Developed customer service protocols to ensure a consistent and satisfactory customer experience.
  • Drafted and edited customer service policies, procedures, and other related documents.
  • Conducted regular meetings with customers to discuss their needs and provide feedback on services provided.
  • Explained the services performed to customers and answered their questions regarding maintenance of their vehicles.
  • Reviewed repair orders to ensure accuracy of information related to completed repairs.
  • Communicated effectively with customers regarding their service requests.
  • Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
  • Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
  • Documented technical and system work performed for each vehicle on repair order.

Valet Parking and Greeter

Bay ridge Honda Service
Brooklyn, NY
07.2023 - 02.2024
  • Greeted customers upon entering the store, providing a friendly and welcoming atmosphere.
  • Informed customers of current sales and promotions.
  • Managed the flow of traffic around the property by directing cars to available spaces.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.

Construction Worker

United States Navy, USN
Norfolk, VA
07.2020 - 07.2023
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work.
  • Understands goals, employs good teamwork techniques.
  • Values differences as strength.
  • Excellent conduct, conscientiously complies with regulations.
  • Reliable, dependable, willingly accepts responsibility.
  • Organizes successfully, implementing process improvements and efficiencies.

Restaurant Server

Jane Restaurant
Manhattan, NY
01.2015 - 02.2020
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Trained new employees on restaurant procedures and plating techniques.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Conduct food safety and facility audits and formulate action plans.
  • Provide support for food service venues concerning safety, quality, and regulations.
  • Conduct food storage, preparation, and food safety training staff on an on-going basis.
  • Assist managers, kitchen staff and co-workers on any questions or concerns.
  • Upload all inspections in the system.
  • Recorded inspection and test data such as weights, temperatures, grades, and quantities inspected and graded. Monitored production operations for compliance with specifications and promptly reported defects

Education

New York State Certification - Emergency Medical Training

B&H Emergency Medical Training
Brooklyn, NY
09-2024

Some College (No Degree) -

Kingsborough Community College
Brooklyn, NY

Skills

  • Site Preparation
  • Construction
  • Heavy Equipment Operation
  • Worksite Preparation
  • Equipment Maintenance
  • Equipment Operation
  • Traffic Routing
  • Team-Oriented and Dependable
  • Team Collaboration

Languages

Spanish
Full Professional

Timeline

Theatre Usher

Regal Cinemas
06.2024 - Current

Customer Service Writer

American Honda
02.2024 - 05.2024

Valet Parking and Greeter

Bay ridge Honda Service
07.2023 - 02.2024

Construction Worker

United States Navy, USN
07.2020 - 07.2023

Restaurant Server

Jane Restaurant
01.2015 - 02.2020

New York State Certification - Emergency Medical Training

B&H Emergency Medical Training

Some College (No Degree) -

Kingsborough Community College

Similar Profiles

CREATE PROFILE
Rooniel Sanchez