Oseremen Osebor
Houston
Summary
Experienced EHR professional with over 7 years in healthcare technology, specializing in Epic implementations and supporting clinical and operational workflows. Expertise includes workflow analysis, end-user training, troubleshooting, and post-implementation support across various healthcare settings. Proven skills in incident documentation, testing support, and optimization enhance user adoption and foster cross-functional collaboration.
Overview
7
7
years of professional experience
Work History
Epic Data Abstraction
Crouse Health
07.2026 - Current
- Conduct detailed Epic chart reviews and data abstractions, ensuring accuracy, consistency, and high-quality documentation.
- Navigate complex patient records, validate clinical data, and apply standardized abstraction workflows to enhance data reliability in a remote production environment.
- Leverage Epic clinical workflow knowledge to pinpoint documentation gaps and escalate questions or exceptions effectively.
Epic Cadence Support
Northwell Health
Queens
06.2026 - Current
- Supported Epic Cadence scheduling and registration workflows, providing at-the-elbow assistance to operational users to enhance user experience.
- Investigated workflow questions and application issues, performed basic troubleshooting, documented findings, and escalated issues requiring analyst or technical intervention to ensure timely resolution.
- Executed daily tasks with precision and effectiveness.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Meditech Expanse Support
Northcrest Health
Springfield
01.2026 - Current
- Provided application support for Meditech Expanse clinical workflows, enhancing cross-platform EHR troubleshooting and workflow analysis.
- Assisted users with ClinDoc, order-entry, medication management, billing, and patient engagement workflows during implementation support.
- Executed daily tasks with precision and care.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Cadence / ClinDoc Support
Northwell Health
Manhattan
11.2025 - Current
- Assisted scheduling and clinical users with Epic Cadence and ClinDoc workflows, documentation, and implementation challenges to ensure effective usage.
- Strengthened adherence to approved workflows, investigated user-reported issues, and escalated unresolved problems to project leadership for resolution.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Ambulatory Support
Intermountain Health
Hurricane
09.2025 - 10.2025
- Delivered EpicCare Ambulatory at-the-elbow support, reinforced workflows, troubleshot issues, and assisted providers and end-users during go-live.
- Proposed creative strategies to improve collaboration and efficiency within the team.
- Collaborated effectively with a variety of colleagues to meet objectives and resolve product-related challenges.
- Executed daily tasks with precision and speed to maintain operational flow.
Epic Ambulatory Support
Sentara Health
Virginia Beach
06.2025 - 07.2025
- Supported ambulatory clinical workflows, resolved end-user issues, and communicated technical and enhancement concerns to project teams to improve user experience.
- Executed daily operational tasks with precision in a fast-paced environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Epic ClinDoc Support
St. John's Hospital
St. Augustine
04.2025 - 05.2025
- Facilitated nursing and provider ClinDoc workflows by optimizing flowsheet documentation, medication administration, orders, admission/discharge processes, and clinical documentation.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Cadence Support
Wellstar Health
Lexington
02.2025 - 03.2025
- Delivered Epic Cadence support for scheduling and front-desk workflows, resolved user issues, and escalated application concerns to ensure seamless operations.
- Executed daily tasks with precision and timeliness.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc Support
Brown
Palm Beach
11.2024 - 12.2024
- Delivered go-live ClinDoc support to physicians and nurses across clinical units, enhancing documentation and medication workflows to ensure effective patient care.
- Executed daily operational tasks in a timely manner.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc / Stork
Centura Health
Lehi
04.2024 - 05.2024
- Assisted end users with clinical documentation and go-live adoption for Epic ClinDoc and Stork workflows, enhancing user transition and workflow integration.
- Executed daily operational tasks with attention to detail in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc / Bones
Tidelands Health
Myrtle Beach
03.2024 - 04.2024
- Assisted clinical users with documentation, identified issues, and managed escalation in ClinDoc and Bones workflows.
- Assisted in processing and preparing meat products for distribution.
- Maintained cleanliness and organization of workstations and equipment.
- Followed safety and hygiene protocols during meat handling processes.
Epic ClinDoc / Dorothy
Advent Health
Denver
01.2024 - 02.2024
- Delivered at-the-elbow support for ClinDoc and Dorothy workflows, enabling clinical users to effectively navigate documentation and patient care processes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Executed daily operational tasks with precision and timeliness.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Ambulatory Support
Nicholas Health
Newark
11.2023 - 11.2023
- Facilitated Epic Ambulatory workflows for providers and staff by enhancing documentation, streamlining navigation, and resolving common application issues.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily operational tasks with precision in a fast-paced environment.
Epic Cadence / Ambulatory
Aurora Health
Chicago
09.2023 - 10.2023
- Coordinated Cadence scheduling and managed ambulatory clinical workflows to ensure smooth implementation and successful go-live activities.
- Executed daily operational tasks to maintain workflow efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Cadence / Ambulatory
Advent Health
Zephyrhills
03.2023 - 04.2023
- Documented and escalated recurring issues to improve operational efficiency in scheduling and ambulatory operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily operational tasks accurately and efficiently.
Epic ClinDoc / Bones
Advent Health
Tampa
12.2022 - 12.2022
- Supported nurses and providers in inpatient clinical documentation and Bones workflows during go-live, ensuring smooth transition and adherence to documentation standards.
- Operated machinery to process and prepare meat products for distribution.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Inspected raw materials for quality and consistency before processing.
Epic Cadence / Ambulatory
Advent Health
Orlando
07.2022 - 08.2022
- Supported front-desk operations, scheduling, and ambulatory workflows, reporting application issues to command-center teams for resolution.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cerner PowerChart
McLaren Flint Hospital
Flint
01.2022 - 02.2022
- Trained and supported physicians, nurses, and clinical staff in PowerChart order entry, medication management, clinical decision support, order status review, and order sets to enhance user proficiency and confidence.
- Facilitated scenario-based practice and provided go-live assistance to resolve issues, ensuring smooth transition to PowerChart.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc
Valley Hospital
Hudson
12.2021 - 12.2021
- Supported inpatient users with Epic ClinDoc, enhancing documentation accuracy, medication administration, and admission/discharge workflows.
- Executed daily operational tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic Provider Personalization
Ascension Health
Milwaukee
11.2021 - 11.2021
- Facilitated Epic personalization and workflow adoption for providers, enhancing usability and streamlining processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ADT
McLaren Hospital
Flint
10.2021 - 10.2021
- Facilitated Epic ADT workflows for admissions, discharges, transfers, and patient movement to ensure seamless operational processes.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc
Presbyterian Hospital
Queens
06.2021 - 07.2021
- Assisted physicians and nurses in managing flowsheets, administering medications, reconciling medications, processing orders, and documenting patient information.
- Managed daily operations to ensure accuracy and efficiency in tasks performed.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cerner DynDoc
Capital Health
Hopewell
02.2021 - 06.2021
- streamlined Cerner clinical documentation workflows and delivered end-user training to enhance user proficiency.
- Executed daily operational tasks with precision and timeliness.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc / ADT
Presbyterian Hospital
Long Island
10.2020 - 10.2020
- Streamlined clinical documentation and ADT workflows for admission, discharge, transfer, and nursing documentation.
- Executed daily operational tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc
NYU
New York
08.2020 - 09.2020
- Delivered at-the-elbow Epic ClinDoc support to clinical staff, addressing workflow questions and facilitating issue escalation.
- Managed daily operations to ensure smooth workflow
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Meditech Expanse
URC Health
Kearny
04.2020 - 05.2020
- Facilitated Meditech Expanse clinical workflows by managing documentation, orders, and medication processes to ensure seamless operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated effectively with coworkers to meet project objectives. with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Epic Stork
Presbyterian Hospital
Albany
02.2020 - 03.2020
- Facilitated Epic Stork workflows and assisted clinical end users during implementation and go-live to ensure seamless transition.
- Executed daily operational tasks with attention to detail in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ClinDoc
Valley Hospital
Lehigh
09.2019 - 10.2019
- Supported Epic ClinDoc go-live by coaching end-users, troubleshooting workflows, and reporting issues to enhance adoption.
- Executed daily tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Epic ADT / ClinDoc
Valley Medical Center
Fayetteville
05.2019 - 06.2019
- Facilitated ADT and ClinDoc workflows for admissions, discharges, transfers, and nursing documentation, ensuring efficient front-line troubleshooting.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cerner PowerChart
Huntsville Hospital
Huntsville
02.2019 - 03.2019
- Delivered Cerner PowerChart training and go-live support to clinical users, enabling effective order-entry and medication-management workflows.
- Executed daily tasks with precision in a fast-paced environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science (B.S.) - Nursing
Houston City College
Houston, TX07-2028
Skills
- Data Abstraction
- Epic: ClinDoc
- EpicCare Ambulatory
- Prelude/Cadence
- Grand Central/ADT
- CPOE
- Beaker
- Willow
- Stork
- Clinical Documentation
- MyChart
- MAR
- Care Everywhere
- Haiku/Canto
- Provider Personalization
- User Support
- Workflow analysis
- Application support
- Issue resolution
- UAT support
- Workflow validation
- Go-live support
- Command center support
- Post-implementation
- User training
- Process optimization
- Cerner PowerChart
- Cerner DynDoc
- Cerner Registration/Scheduling
- Meditech Expanse ClinDoc
- Order Entry
- Medication Management
- Revenue Cycle Management
- Inpatient/Outpatient
- Patient Engagement
- Dragon
- Patient Engagement
Open To Remote
True
Personal Information
Title: Epic Applications Analyst
Selected Cross Project Responsibilities
- Provided essential at-the-elbow support for physicians, nurses, technicians, unit clerks, and front-desk staff across MedSurg, Emergency Department, inpatient, outpatient, and ambulatory environments.
- Supported flowsheet documentation, medication administration, medication reconciliation, post-op notes, discharge plans, admission orders, tracking boards, launch-point workflows, transfers, and provider documentation.
- Logged incidents, researched and resolved technical issues, supported password/access concerns, troubleshot hardware, documented recurring problems, and submitted daily support reports to leadership.
Epic Ehr Competencies
ClinDoc, EpicCare Ambulatory, Prelude/Cadence, Grand Central/ADT, CPOE/Orders, Beaker, Willow, Stork, Bones, Dorothy, HIM, MyChart, MAR, Care Everywhere, Haiku/Canto, Provider Personalization, Data Abstraction, Inpatient/Outpatient, Dragon, Clinical & operational workflow analysis, Application support, Incident/ticket logging, Issue research & troubleshooting, Escalation, Testing/UAT support, Workflow validation, Go-live/ATE support, Command center support, Post-implementation support, User training, Documentation, Access/password support, Hardware troubleshooting, Daily status reporting, Process improvement, Cerner PowerChart, Cerner DynDoc, Cerner Registration/Scheduling, Meditech Expanse ClinDoc, Order Entry, Medication Management, Billing Processes, Patient Engagement
Timeline
Epic Data Abstraction
Crouse Health
07.2026 - Current
Epic Cadence Support
Northwell Health
06.2026 - Current
Meditech Expanse Support
Northcrest Health
01.2026 - Current
Epic Cadence / ClinDoc Support
Northwell Health
11.2025 - Current
Epic Ambulatory Support
Intermountain Health
09.2025 - 10.2025
Epic Ambulatory Support
Sentara Health
06.2025 - 07.2025
Epic ClinDoc Support
St. John's Hospital
04.2025 - 05.2025
Epic Cadence Support
Wellstar Health
02.2025 - 03.2025
Epic ClinDoc Support
Brown
11.2024 - 12.2024
Epic ClinDoc / Stork
Centura Health
04.2024 - 05.2024
Epic ClinDoc / Bones
Tidelands Health
03.2024 - 04.2024
Epic ClinDoc / Dorothy
Advent Health
01.2024 - 02.2024
Epic Ambulatory Support
Nicholas Health
11.2023 - 11.2023
Epic Cadence / Ambulatory
Aurora Health
09.2023 - 10.2023
Epic Cadence / Ambulatory
Advent Health
03.2023 - 04.2023
Epic ClinDoc / Bones
Advent Health
12.2022 - 12.2022
Epic Cadence / Ambulatory
Advent Health
07.2022 - 08.2022
Cerner PowerChart
McLaren Flint Hospital
01.2022 - 02.2022
Epic ClinDoc
Valley Hospital
12.2021 - 12.2021
Epic Provider Personalization
Ascension Health
11.2021 - 11.2021
Epic ADT
McLaren Hospital
10.2021 - 10.2021
Epic ClinDoc
Presbyterian Hospital
06.2021 - 07.2021
Cerner DynDoc
Capital Health
02.2021 - 06.2021
Epic ClinDoc / ADT
Presbyterian Hospital
10.2020 - 10.2020
Epic ClinDoc
NYU
08.2020 - 09.2020
Meditech Expanse
URC Health
04.2020 - 05.2020
Epic Stork
Presbyterian Hospital
02.2020 - 03.2020
Epic ClinDoc
Valley Hospital
09.2019 - 10.2019
Epic ADT / ClinDoc
Valley Medical Center
05.2019 - 06.2019
Cerner PowerChart
Huntsville Hospital
02.2019 - 03.2019
Bachelor of Science (B.S.) - Nursing
Houston City College