OSEREMEN OSEBOR
CSI COMPANIES | CERECORE / HCA HEALTHCARE | OPTIMUM HEALTHCARE IT
Houston,TX
8
years of professional experience
Results-driven Healthcare IT Consultant with 6 years of experience in Epic, Oracle Health/Cerner, and MEDITECH Expanse implementations and optimization. Expertise in developing support strategies, analyzing workflow, enhancing business processes, training users, and managing incident triage. Proven track record in coordinating escalations and driving operational efficiency.
Work History
Healthcare IT Consultant | EHR Go-Live & Post-Go-Live Operations Consultant | Project-Based Contracts
7 Years 8 Months- Multiple U.S. health systems | On-site and remote
- Develop and execute go-live and post-go-live support plans across inpatient, ambulatory, emergency, surgical, ancillary, registration, and scheduling environments.
- Provided at-the-elbow support to physicians, nurses, clinical staff, front-desk teams, and operational leaders, reinforcing standard workflows and ensuring adherence to safe documentation practices.
- Triage and document tickets, prioritize patient-safety and operational-impact issues, resolve access and workflow problems, and escalate defects with clear reproduction details.
- Partnered with project leadership, analysts, trainers, super users, and command-center teams to monitor themes, report trends, and facilitate transition from go-live response to steady-state operations.
- Analyzed incidents, user behavior, system configuration, and end-to-end workflows to identify root causes, workarounds, training gaps, and implement sustainable process improvements.
- Support Epic ClinDoc, Ambulatory, Cadence/Prelude, Grand Central, CPOE/Orders, Stork, Beaker, Willow, MAR, MyChart, Care Everywhere, Haiku/Canto, and Dragon; Cerner PowerChart/Dyno Doc/Reg-Sched; and MEDITECH Expanse ClinDoc, Order Entry, Medication Management, Billing, and Patient Experience.
Epic Ambulatory Go-Live Support ATE Specialist
- Provided technical support during Epic Go-Live for staff
- Assisted inpatient/ambulatory users by triaging workflow issues and efficiently routing escalations through command center.
- Aug-Sep 2026
Epic Clinical Abstractor
- Epic Clinical Abstractor
- Reviewed scheduled appointments and abstracted clinical data.
- Jul-Aug 2026
MEDITECH Expanse
- MEDITECH Expanse
- Facilitated clinical documentation, order entry, medication workflows, and post-launch stabilization to enhance system usability.
- Jan 2026
Epic Cadence/Epic ClinDoc Consultant
- Used Epic Cadence for clinical documentation management.
- Resolved scheduling and documentation workflow issues, coaching end users directly to enhance their proficiency.
- Nov 2025
Epic Ambulatory Go-Live Support ATE Specialist
- Managed Epic Ambulatory system
- Facilitated provider and staff workflows, documented issues for resolution, and optimized ambulatory processes.
- Sep 2025
Epic Ambulatory Consultant
- Assisted with Epic Ambulatory system implementation
- Facilitated documentation, orders, and workflow adoption for providers and clinical staff during go-live.
- Jun 2025
Epic ClinDoc Consultant
- Documented patient care in Epic system
- Facilitated nursing documentation, flowsheets, admission/discharge orders, and medication administration to enhance clinical workflows.
- Apr-May 2025
Epic Cadence Consultant
- Managed Epic Cadence software for user accessibility
- Supported registration and scheduling workflows, resolved user issues to enhance user experience, and escalated defects for timely resolution.
- Feb 2025
Epic ClinDoc Go-Live Support Specialist
- Supported documentation processes for Epic ClinDoc.
- Delivered inpatient documentation support and workflow coaching while logging issues and assisting with stabilization efforts.
- Nov-Dec 2024
Epic ClinDoc/Stork
- Assisted with nursing and obstetric documentation workflows
- Supported nursing and obstetric documentation workflows, resolving go-live adoption issues to enhance user experience.
- Apr 2024
Epic ClinDoc/Bones
- Managed Epic ClinDoc system for orthopedic documentation
- Supported clinical users with documentation and orthopedic workflows.
- Mar 2024
Epic ClinDoc/Dorothy
- Managed Epic ClinDoc documentation processes
- Streamlined inpatient and home-health documentation workflows to enhance end-user adoption.
- Jan 2024
Epic Ambulatory Consultant
- Facilitated Epic Ambulatory system integration
- Facilitated provider documentation, orders, and personalization to enhance ambulatory workflow adoption.
- Nov 2023
Epic Cadence/Ambulatory/Inpatient Epic Consultant
- Utilized Epic software for patient management
- Assisted scheduling, registration, and clinical teams; identified and escalated recurring issues to enhance system reliability.
- Sep-Oct 2023
Epic Cadence/Epic Ambulatory Go-Live Support ATE Specialist
- Assisted with scheduling appointments for patients
- Facilitated front-desk and clinical workflows, relaying enhancement requests to leadership for process improvement.
- Mar-Apr 2023
Epic ClinDoc/Bones
- Managed Epic ClinDoc system for orthopedic documentation
- Supported orthopedic workflow by documenting admissions, discharges, and daily charting.
- Dec 2022
Epic Cadence/Ambulatory/Inpatient Epic Consultant
- Navigated Epic Cadence software for scheduling.
- Coached users on scheduling and ambulatory workflows, resolving access and navigation issues to enhance user experience.
- Jul-Aug 2022
Cerner PowerChart
- Utilized Cerner PowerChart software for patient data management.
- Trained clinical staff on orders and documentation.
- Jan-Feb 2022
Epic ClinDoc Consultant
- Documented patient information using Epic ClinDoc system.
- Streamlined nursing documentation and inpatient workflows, enhancing accuracy in flowsheets and medication administration.
- Dec 2021
Epic Provider Personalization
- Personalized tools and templates for providers to enhance their workflows.
- Personalized tools, templates, and documentation workflows for providers to enhance user experience.
- Nov 2021
Epic ADT
- Managed patient admissions and discharges
- Facilitated admission, discharge, transfer, patient movement, and registration workflows to ensure seamless patient transitions.
- Oct 2021
Epic ClinDoc Consultant
- Supported physicians and nurses with documentation issues at the elbow.
- Supported physicians and nurses with documentation issues.
- Jun-Jul 2021
Cerner Dyno Doc
- Documented clinical workflows in Cerner Dyno Doc system.
- Trained users on clinical documentation processes, collaborated with analysts to ensure system stabilization.
- Feb-Jun 2021
Epic ClinDoc/ADT
- Managed Epic ClinDoc and ADT systems for improved patient documentation.
- Supported inpatient documentation and ADT workflows, resolving user issues to enhance system usability.
- Oct 2020
Epic ClinDoc Consultant
- Utilized Epic ClinDoc software to support healthcare documentation processes.
- Supported nurses and providers by optimizing flowsheets, notes, medication workflows, and daily documentation processes.
- August 2020
MEDITECH Expanse
- Utilized MEDITECH Expanse software for healthcare documentation.
- Facilitated documentation, orders, medication management, billing workflows, and user training to enhance operational efficiency.
- Apr-May 2020
Epic Stork
- Managed inventory for Epic Stock.
- Supported obstetric documentation and clinical workflows while escalating high-impact issues.
- Feb-Mar 2020
Epic ClinDoc Consultant
- Documented clinical procedures in Epic system
- Coached clinical documentation, tracked issues, and supported inpatient go-live to ensure seamless implementation.
- Sep-Oct 2019
Epic ADT/Epic ClinDoc Consultant
- Supported Epic ADT and ClinDoc systems at healthcare facilities.
- Streamlined ADT and nursing documentation workflows for admissions, transfers, and discharges.
- May 2019
Cerner PowerChart
1 Month- Cerner PowerChart
- Provided go-live support and training for clinical documentation, order entry, and medication workflows to ensure seamless implementation and user adoption.
- Feb-Mar 2019
Education
Bachelor of Science - Nursing
Skills
Command Center & Ticket Triage
Go-Live stabilization
Elbow training
Revenue workflow support
Workflow optimization
Post-Go-Live Strategy
Business Process Improvement
Workflow Analysis
Operational Strategy
Clinical Operations
POST-GO-LIVE OPERATIONS STRENGTHS
- Strategy & execution: stabilization planning, rounding coverage, priority setting, status reporting, shift handoffs, and transition to operational ownership.
- Analysis: incident trends, workflow breakdowns, adoption barriers, training needs, root causes, risk, and downstream operational impact.
- Business processes: admissions, discharges, transfers, registration, scheduling, clinical documentation, medication administration, provider orders, and revenue-supporting workflows.
- Stakeholder support: physicians, nurses, allied health professionals, ancillary teams, schedulers, registrars, super users, analysts, trainers, project managers, and command-center leadership.
Personal Information
Title: HEALTHCARE IT CONSULTANT | EHR GO-LIVE & POST-GO-LIVE OPERATIONS
Timeline
Epic Ambulatory Go-Live Support ATE Specialist
Adventist Health
08.2026 - 08.2026Read More
Epic Clinical Abstractor
Crouse Health
07.2026 - 07.2026Read More
MEDITECH Expanse
Northcrest Health - Springfield, TN
01.2026 - 01.2026Read More
Epic Cadence/Epic ClinDoc Consultant
Northwell Health - Manhattan, NY
11.2025 - 11.2025Read More
Epic Ambulatory Go-Live Support ATE Specialist
Intermountain Health - Hurricane, UT
09.2025 - 09.2025Read More
Epic Ambulatory Consultant
Sentara Health - Virginia Beach, VA
06.2025 - 06.2025Read More
Epic ClinDoc Consultant
St. John's Hospital - St. Augustine, FL
04.2025 - 04.2025Read More
Epic Cadence Consultant
Wellstar Health - Lexington, SC
02.2025 - 02.2025Read More
Epic ClinDoc Go-Live Support Specialist
Brown - Palm Beach, FL
11.2024 - 11.2024Read More
Epic ClinDoc/Stork
Centura Health - Lehi, UT
04.2024 - 04.2024Read More
Epic ClinDoc/Bones
Tidelands Health - Myrtle Beach, SC
03.2024 - 03.2024Read More
Epic ClinDoc/Dorothy
AdventHealth - Denver, CO
01.2024 - 01.2024Read More
Epic Ambulatory Consultant
Nicholas Health - Newark, NJ
11.2023 - 11.2023Read More
Epic Cadence/Ambulatory/Inpatient Epic Consultant
Aurora Health - Chicago, IL
09.2023 - 09.2023Read More
Epic Cadence/Epic Ambulatory Go-Live Support ATE Specialist
AdventHealth - Zephyrhills, FL
03.2023 - 03.2023Read More
Epic ClinDoc/Bones
AdventHealth - Tampa, FL
12.2022 - 12.2022Read More
Epic Cadence/Ambulatory/Inpatient Epic Consultant
AdventHealth - Orlando, FL
07.2022 - 07.2022Read More
Cerner PowerChart
McLaren Flint Hospital - Flint, MI
01.2022 - 01.2022Read More
Epic ClinDoc Consultant
Valley Hospital - Hudson, NY
12.2021 - 12.2021Read More
Epic Provider Personalization
Ascension Health - Milwaukee, WI
11.2021 - 11.2021Read More
Epic ADT
McLaren Hospital - Flint, MI
10.2021 - 10.2021Read More
Epic ClinDoc Consultant
Presbyterian Hospital - Queens, NY
06.2021 - 06.2021Read More
Cerner Dyno Doc
Capital Health - Hopewell, NJ
02.2021 - 02.2021Read More
Epic ClinDoc/ADT
Presbyterian Hospital - Long Island, NY
10.2020 - 10.2020Read More
Epic ClinDoc Consultant
NYU - New York, NY
08.2020 - 08.2020Read More
MEDITECH Expanse
URC Health - Kearny, NJ
04.2020 - 04.2020Read More
Epic Stork
Presbyterian Hospital - Albany, NY
02.2020 - 02.2020Read More
Epic ClinDoc Consultant
Valley Hospital - Lehigh, PA
09.2019 - 09.2019Read More
Epic ADT/Epic ClinDoc Consultant
Valley Medical Center - Fayetteville, NC
05.2019 - 05.2019Read More
Cerner PowerChart
Huntsville Hospital - Huntsville, AL
02.2019 - 03.2019Read More
Healthcare IT Consultant | EHR Go-Live & Post-Go-Live Operations Consultant | Project-Based Contracts
CSI COMPANIES | CERECORE / HCA HEALTHCARE | OPTIMUM HEALTHCARE IT
01.2019 - CurrentRead More
Houston Community College
Bachelor of Science from Nursing
Read More