Oshai Moore
San Antonio,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
New York Life Insurance Co
San Antonio, TX
10.2023 - Current
- Assisted customers in selecting the right life insurance coverage for their needs.
- Provided personalized service to clients by phone, email, or in-person meetings.
- Maintained records of client information, including policies and payment history.
- Educated clients on various types of life insurance policies available in the market.
- Attended educational seminars and conferences to stay up-to-date on industry trends.
- Prepared quotes for prospective customers based on their individual needs.
- Evaluated current financial situation of clients before recommending any policy changes.
Property and Casualty Insurance Agent
Nationwide
San Antonio, TX
12.2018 - 10.2023
- Researched and analyzed insurance policies to determine risk factors for clients.
- Provided guidance on best practices for managing risks associated with property and casualty insurance.
- Negotiated contracts with insurers to secure the most competitive rates for clients.
- Assisted customers in selecting appropriate coverage levels based on their individual needs.
- Prepared detailed reports outlining policy changes, cancellations, renewals.
- Assisted customers in filing claims and resolving disputes with insurance companies.
- Maintained accurate records of all transactions including client information, policy details, and payment history.
- Responded promptly to customer inquiries regarding coverage options, premium costs, claim status.
- Collaborated with underwriters to develop customized solutions that met clients' specific requirements.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
- Increased sales through consultative sales approach and focused relationship building with new and existing policy holders.
Bodyshop Service Advisor
Service King Collision
San Antonio, TX
10.2016 - 10.2018
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Prepared invoices for services rendered and collected payments from customers.
Bodyshop Service Advisor
Northside Ford
San Antonio, TX
10.2014 - 10.2016
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Prepared invoices for services rendered and collected payments from customers.
- Resolved customer complaints in an efficient and courteous manner.
- Ensured that all customer inquiries were handled promptly and accurately.
Car Porter
Northside Ford
San Antonio, TX
10.2012 - 10.2014
- Transported customer's cars to service area for repairs or maintenance work.
- Verified that all keys were returned when a vehicle was picked up by a customer.
- Provided emergency roadside assistance such as jump-starting batteries or changing flat tires.
- Performed minor maintenance tasks like changing windshield wipers or headlight bulbs.
- Responded promptly to customers' inquiries regarding car transportation services.
Car Detailer
Northside Ford
San Antonio, TX
10.2011 - 10.2012
- Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
- Maintained detailed records of all services performed on each vehicle.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
Overnight Stocker
Home Depot
San Antonio, TX
02.2010 - 08.2010
- Received and stocked merchandise in a timely manner.
- Organized shelves, racks and bins to ensure product availability.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
Education
Some College (No Degree) -
Prairie View A&M University
Prairie View, TXSkills
- Referral management
- Strong interpersonal skills
- Insurance sales strategy
- Lead prospecting
- Marketing initiatives
- Policy management
- Building relationships
- Continuing education
- Social media proficiency
Certification
- Property and Casualty License
- Life and Health License
Accomplishments
- Top 10 Sales Producer at Nationwide 3 out of the 5 years
- Career Success Award winner at New York Life
Timeline
Life Insurance Agent
New York Life Insurance Co
10.2023 - Current
Property and Casualty Insurance Agent
Nationwide
12.2018 - 10.2023
Bodyshop Service Advisor
Service King Collision
10.2016 - 10.2018
Bodyshop Service Advisor
Northside Ford
10.2014 - 10.2016
Car Porter
Northside Ford
10.2012 - 10.2014
Car Detailer
Northside Ford
10.2011 - 10.2012
Overnight Stocker
Home Depot
02.2010 - 08.2010
Some College (No Degree) -
Prairie View A&M University