Oshanick Whyte

I have incorporated your additional work history and references into your resume. I listed your supervisor's name and the phone number you provided. If you want to include your supervisor's last name, title, or email later, you can easily add those.

Brooklyn, NY 11201
Phone: (929) 559-3156
Email: oshanick2009@gmail.com

Results-driven Housing Specialist with experience assisting individuals and families experiencing homelessness in securing permanent housing throughout New York City. Skilled in managing a caseload of approximately 130 clients while serving as the sole Housing Specialist at the site. Proven track record of placing an average of 20 clients into permanent housing each month using Assisted clients in navigating the CityFHEPS rental assistance program., Provided support for clients applying for the SOTA rental assistance program., Assisted clients with Section 8 housing voucher applications., HHA, ROI, and other housing assistance programs. Experienced in preparing and submitting housing packages through the Current system while building strong relationships with landlords, brokers, and property managers across all five boroughs.

Acacia Network | Brooklyn, NY
August 2023 – Present
Main Office: (646) 224-9224

• Managed a caseload of 130 active clients, delivering tailored housing search, placement, and retention services to meet diverse client needs.
• Oversaw all housing placement responsibilities as the sole Housing Specialist on-site.
• Successfully place an average of 20 clients into permanent housing each month.
• Facilitated access to permanent housing for clients through CityFHEPS, SOTA, Section 8, HHA, ROI, and other rental assistance programs, enhancing housing stability.
• Prepare, review, and submit complete housing packages using the Current system, ensuring accuracy and compliance.
• Prepare and submit SOTA housing packages, ensuring all required documentation and eligibility requirements are met.
• Coordinate apartment viewings, inspections, lease signings, and move-in logistics.
• Build and maintain an extensive network of landlords, brokers, and property managers throughout all five boroughs of New York City.
• Collaborate with case managers, government agencies, and community partners to ensure successful housing placements.
• Maintain accurate client records, case notes, and housing documentation.
• Consistently met all quarterly housing placement and performance targets.
• Advocated for clients during the housing process, identifying and resolving barriers to secure successful placements.

United States Postal Service
July 2020 – July 2023

• Delivered outstanding customer service in a fast-paced, high-volume postal environment.
• Processed mail accurately and efficiently while meeting productivity standards.
• Demonstrated exceptional dependability, punctuality, and professionalism.
• Maintained a flexible schedule, working evenings, weekends, and holidays.
• Worked collaboratively with team members to ensure efficient daily operations.
• Earned a reputation for reliability, adaptability, and strong work ethic.

• Oversaw case management processes for clients seeking housing assistance.
• CityFHEPS
• SOTA
• Section 8 (Housing Choice Voucher)
• Supported clients in accessing HHA and ROI housing assistance programs.
• Utilized the Current System to manage housing applications and records.
• Prepared and submitted housing packages to ensure client eligibility.
• Developed relationships with landlords and brokers to enhance housing options.
• Guided clients through the housing navigation process to find suitable options.
• Advocated for clients' needs during the housing placement process.
• Customer Service
• Ensured compliance with housing documentation requirements and regulations.
• Microsoft Office Suite
• Communication
• Time Management
• Problem Solving
• Team Collaboration

• Managed a caseload of approximately 130 clients.
• Served as the sole Housing Specialist responsible for housing placement services at the site.
• Successfully housed an average of 20 clients each month.
• Prepared and submitted housing packages using the Current system and completed SOTA package submissions.
• Consistently met all quarterly performance goals and housing placement targets.
• Built and maintained an extensive network of brokers and landlords across all five boroughs of New York City.

High School Diploma
Northeast High School
Oakland Park, Florida

Jodiann
Supervisor, Acacia Network
Phone: (646) 224-9224

One suggestion: if the phone number (646) 224-9224 is your supervisor's direct number, it's perfect to list under your reference. If it's the main Acacia Network office number instead, you may want to provide your supervisor's direct work number if you have it, since employers often prefer to contact references directly.