Oshayne A. Davis
Albany,NY
Summary
Dynamic property developer with a proven track record of successfully managing and executing high-impact real estate projects. Adept at leveraging strong negotiation skills and market analysis to maximize investment returns. Committed to delivering exceptional results through innovative design and strategic planning.
https://www.linkedin.com/in/oshayne-davis-6ba759144?trk=contact-info
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner, Property Developer
Sustain-A-Build Development
09.2019 - Current
- Developed and implemented sustainable building practices to enhance eco-friendly construction methods.
- Managed project timelines, ensuring adherence to budgets and client specifications.
- Fostered relationships with clients to ensure high-quality service, while minimizing costs.
- Led seperate un-skilled counterparts, providing mentorship and guidance on best practices in sustainable construction.
Co-Founder, Owner, Master Artisan
CUltreBEadZ
Albany, NY
11.2017 - Current
- Developed and implemented business strategies to enhance brand visibility and market penetration.
- Established operational processes to streamline production and improve product quality.
- Led product development initiatives, collaborating with designers to create innovative jewelry collections.
- Managed financial planning, budgeting, and forecasting to ensure sustainable growth and profitability.
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Customer Service Representative
Hertz Car Rental
Albany, NY
04.2023 - 06.2023
- Resolved customer inquiries and concerns efficiently, enhancing satisfaction and loyalty.
- Managed reservations and bookings using proprietary software to streamline operations.
- Collaborated with cross-functional teams to improve service delivery processes and reduce wait times.
- Analyzed customer feedback to identify trends and implement improvements in service quality.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Custodian
Building Blocks Management, LLC
Albany, NY
12.2021 - 01.2022
- Maintained cleanliness and organization of facilities through efficient cleaning practices.
- Operated and maintained custodial equipment to ensure optimal performance.
- Implemented safety protocols to promote a secure working environment for staff and visitors.
- Trained new custodial team members on best practices and safety standards.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
- Moved furniture for cleaning and set up for special events.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Junior Interviewer
Entertainment Works Inc.
Albany, NY
11.2019 - 03.2020
- Conducted in-depth interviews to assess candidate qualifications and cultural fit
- Developed tailored interview guides to enhance evaluation consistency and effectiveness
- Trained junior interviewers on effective questioning techniques and assessment criteria
- Collaborated with managers and staff to reach quota marks.
Custodian
Boyd's Building Services
Rensselaer, NY
09.2019 - 02.2020
- Maintained cleanliness and organization of facilities through efficient cleaning practices.
- Operated and maintained custodial equipment to ensure optimal performance.
- Implemented safety protocols to promote a secure working environment for staff and visitors.
- Collaborated with management to streamline cleaning processes and reduce downtime.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Cleaned equipment and machinery to maintain in optimum working condition.
Delivery Team Member
Panera Bread
Latham, NY
09.2018 - 12.2018
- Delivered accurate orders to customers, enhancing overall satisfaction and loyalty.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of delivery equipment and vehicles.
- Implemented efficient routing strategies to optimize delivery times and reduce delays.
- Resolved customer inquiries and complaints, fostering positive relationships with patrons.
- Navigated various traffic conditions efficiently, utilizing GPS technology and personal knowledge of local roads.
Summer Enrichment Program Coordinator
City of Albany Department of Recreation
Albany, NY
06.2018 - 08.2018
- Coordinated a recreational summer enrichment program to enhance community youth engagement and participation..
- Developed and implemented schedules for various recreational activities, ensuring efficient resource allocation.
- Collaborated with local organizations to promote health and wellness initiatives within the community.
- Trained and mentored staff in best practices for program delivery and customer service excellence.
Inbound Sales Representative
Charter Communications
Albany, NY
06.2017 - 10.2017
- Managed inbound customer inquiries to identify needs and provide tailored solutions.
- Educated customers on product features, benefits, and service offerings to enhance satisfaction.
- Utilized CRM software to track interactions and streamline follow-up processes for efficiency.
- Collaborated with cross-functional teams to resolve customer issues promptly and effectively.
- Developed strategies for upselling services based on customer profiles and preferences.
Summer Enrichment Program Coordinator
City of Albany Department of Recreation
Albany, NY
06.2016 - 08.2016
- Coordinated a recreational summer enrichment program and events to enhance community youth engagement and participation.
- Developed and implemented schedules for various recreational activities, ensuring efficient resource allocation.
- Collaborated with local organizations to promote health and wellness initiatives within the community.
- Trained and mentored staff in best practices for program delivery and customer service excellence.
- Analyzed participant feedback to refine programs, enhancing user satisfaction and retention rates.
Senior Interviewer and Supervisor
Entertainment Works, Inc.
Albany, NY
03.2015 - 01.2016
- Trained and mentored junior interviewers, fostering skills in effective candidate evaluation techniques.
- Collaborated with hiring managers to align interview strategies with organizational culture and role requirements.
- Analyzed candidate feedback and performance data to refine interviewing techniques and improve selection accuracy.
- Led strategic initiatives to enhance diversity and inclusion within the recruitment efforts of Entertainment Works, Inc.
- Trained junior interviewers in best practices, improving departmental consistency and quality of interviews conducted.
Site Manager
AACCCR, Inc.
Albany, NY
03.2015 - 01.2016
- Oversaw weekly site operations, ensuring adherence to safety and quality standards.
- Managed resource inventory, optimizing workload efficiency across multiple projects and reducing downtime on tasks completion.
- Maintained cleanliness of interior and exterior of site.
- Established maintenance schedules for site, coordinating with Director of Operations to ensure timely building access and scheduled events.
Junior Solar Installer
Kasselman Solar, LLC
Albany, NY
11.2015 - 12.2015
- Installed solar panels on residential and commercial properties, ensuring compliance with safety standards.
- Conducted site assessments to determine optimal solar solutions based on customer needs and property specifications.
- Collaborated with electricians to connect solar systems to the grid, enhancing overall system efficiency.
- Operated a box truck for transport and delivery of essential equipment and supplies to sites.
- Maintained organization and quality of warehouse/office Headquarters.
Event Support Tech.
Wilson Commons
Rochester, NY
01.2014 - 06.2014
- Diagnosed and resolved technical issues to enhance user experience and productivity.
- Provided on-site support for temporary hardware installations, ensuring functionality and compliance.
- Assisted in the security of IT equipment, performing routine inspections of availability to Univeristy of Rochester spaces and allowing access as needed.
- Collaborated with team members to streamline support processes, improving response time for service requests.
Education
Bachelor of Arts - Environmental Studies
University of Rochester
Rochester, NY01-2016
High School Diploma -
Doane Stuart School
Rensselaer, NY06-2013
Skills
- Problem-solving Aptitude
- Mechanical Aptitude
- Technical Report Writing
- Risk Assessment
- Mathematics Proficiency
- Electrical Systems
- Landscaping
- Design
- Blueprint Analysis
- Planning, Organizing, Executing
- Project Management
- Computer Literacy
- Task Prioritizing
- Active Listening
- Decision Making
Leadership Community Service Volunteering
- University of Rochester NSBE Chapter, Rochester, NY, Publicity Chair, 2016-01-01, Fundraising Chair, 2016-01-01
- MMLA, Rochester, NY: Mentor
- Capital City Rescue Mission: Soup Kitchen Help
- ROC the Vote, Rochester, NY: Encourage Rochester locals of qualifying age to register to vote.
- First Church of Albany, Albany, NY: Food Pantry Help.
- Historic Albany Foundation; Tool Library, Albany, NY: Tool Librarian
Personal Information
- Driving License: CLASS D NY 166 394 168
- ID Type: CLASS D NY
- ID Number: 166 394 168
Certification
- CLASS D NY, 166 394 168, 2024-09-01
- NYS DOT 3G, 03/26/26
- OSHA 10 Certified, 2015-01-01, 12-005438622
- Microsoft Excel, Word, Powerpoint Certified, 2015-01-01, 11893888
- Basic Food Handler’s License, NY-1796209
- NABCEP Solar PV Installer, 2015-01-01
- LEAD RRP-I, R-I-51766-23-021, 2023-01-27
- Naloxone Administration, 2018-01-01
- Welding Basics, 2025-03-01
- Security Guard, 2026-04-26
- Intro to Electrical Trade, 2025-06-16
Timeline
Customer Service Representative
Hertz Car Rental
04.2023 - 06.2023
Custodian
Building Blocks Management, LLC
12.2021 - 01.2022
Junior Interviewer
Entertainment Works Inc.
11.2019 - 03.2020
Owner, Property Developer
Sustain-A-Build Development
09.2019 - Current
Custodian
Boyd's Building Services
09.2019 - 02.2020
Delivery Team Member
Panera Bread
09.2018 - 12.2018
Summer Enrichment Program Coordinator
City of Albany Department of Recreation
06.2018 - 08.2018
Co-Founder, Owner, Master Artisan
CUltreBEadZ
11.2017 - Current
Inbound Sales Representative
Charter Communications
06.2017 - 10.2017
Summer Enrichment Program Coordinator
City of Albany Department of Recreation
06.2016 - 08.2016
Junior Solar Installer
Kasselman Solar, LLC
11.2015 - 12.2015
Senior Interviewer and Supervisor
Entertainment Works, Inc.
03.2015 - 01.2016
Site Manager
AACCCR, Inc.
03.2015 - 01.2016
Event Support Tech.
Wilson Commons
01.2014 - 06.2014
Bachelor of Arts - Environmental Studies
University of Rochester
High School Diploma -
Doane Stuart School