O'SHEA GREEN
Katy
Summary
Enthusiastic Early Childhood Educator experienced in providing staff support in educational or childcare environments. Worked with children individually and in small groups while providing basic reading, writing and math instruction and other education-related activities as assigned.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Paraeducator, Special Education
Katy Independent School District
08.2023 - Current
- Enhanced student comprehension by implementing differentiated instructional strategies tailored to individual needs.
- Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
- Maintained a safe and inclusive learning environment by addressing behavioral issues promptly and following established protocols.
- Strengthened communication between school staff, parents, and students by serving as a liaison for information sharing.
- Monitored student progress through regular assessments, adjusting instructional methods accordingly to maximize effectiveness.
- Coordinate with outside agencies such as speech therapists or occupational therapists when necessary to ensure comprehensive support for each student''s unique needs.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
- Instructed small groups of students in basic concepts such as alphabet, shapes, and color recognition.
- Facilitated communication between parents, teachers, and school staff, fostering strong relationships to support student success.
Coaching Partner (Talent Share Program)
Allstate Insurance Company
12.2021 - 02.2023
- Coach and develop new hires in policies and procedures
- Provide feedback to stimulate professional growth of agents through one on one sessions and role play to drive sales and develop skills in overcoming objections, cross selling, and closing the sale
- Collaborate with Market Leader to establish agent goals and ensure they are maintaining business metrics
- Provide tools and insights such as creating talk paths and analyzing agent metrics to develop a plan of action for agents to meet goals
- One of 25 candidates selected from 75 to participate in a temporary development position
- This role mentors new hires in areas of customer service, company policy and dynamic sales methodology
Direct Sales Specialist
Allstate Insurance Company
01.2021 - 12.2021
- Responsible for engaging with new clients to grow sales territory through referrals, networking and inbound calls
- Strategic selling to meet business production goals
- Tailor risk management strategies and client profiles to reflect each clients' individual needs
- Provide exceptional service to clients and undertake continuous education courses to develop the best client experience delivery
- P&C Licensed Insurance Agent
- Strong in strategic cross selling policies to increase lines of business
- Selected as candidate for Talent Share Program in the role of Coaching Partner
Personal Banker II
BBVA Compass Bank
11.2016 - 01.2021
- Perform high volume sales calls, providing financial counseling, assisting with lending services, and building relationships with existing customers to ensure retention and high satisfaction ratings
- Cross-selling financial products and services; increasing sales and revenue by cultivating target accounts to ensure future partnership
- Remote client support - addressing customer concerns, feedback and technical issues by phone and email
- Daily collaboration with multiple financial experts to increase branch growth from existing accounts and portfolios
- Certified with National Mortgage Licensing System since 2014
- Ranked top Sales performer in region - 2018
- Hybrid position in Teller Services and Banker Financial Services
Universal Branch Associate
Capital One Bank
01.2011 - 11.2016
- Researched customer inquiries, ordered checks/debit cards, accepted and forwarded wires and other customer originated service needs
- Enhanced customer retention by exploring additional sales opportunities
- Performed sales calls to upsell existing or reestablish previous clients
- Used digital assessment tools to analyze and determine customer needs
- Appointed as branch mentor; training and development of new associates
- Served as auxiliary management for vault services and balancing other Tellers
- Promoted twice within five years from entry level Teller to Universal Branch Associate
- Held a cross-trained position
- Versatile in managing multiple lines of business and mentoring new associates
Teller
IBC Bank
- Educated clients about bank products and services ascertaining which suited their needs
- Maintained and balanced vault and drawer daily
- Processed transactions accurately and efficiently
- Sold monetary instruments to customers considering the relative costs and benefits of potential products
- Acquired fundamental skills in cash handling and client service support
Education
Associate of Applied Science - Early Childhood Education
San Jacinto College District
Pasadena, TX08.2024
High School Diploma -
Dickinson High School
Dickinson, TX05.2006
Skills
- Team Leadership
- Play-Based Learning
- Multicultural Awareness
- Coaching and Mentoring
- Relationship Building
- Learning Disabilities Support
- Lesson Planning and Preparation
- Software: Microsoft Office
- Early Childhood Education
- Reading and Writing Support
- Behavior Redirection
- Professional Development
- Assistive Technologies
Websites
References
Available upon request
Certification
ETS ParaPro Assessment
No child Left Behind Act
Completion: 7/2023
CPR/AED Adult, Child, Infant
International CRP Institute INC
Completion : 3/2023
Expiration: 3/2025
Timeline
Paraeducator, Special Education
Katy Independent School District
08.2023 - Current
Coaching Partner (Talent Share Program)
Allstate Insurance Company
12.2021 - 02.2023
Direct Sales Specialist
Allstate Insurance Company
01.2021 - 12.2021
Personal Banker II
BBVA Compass Bank
11.2016 - 01.2021
Universal Branch Associate
Capital One Bank
01.2011 - 11.2016
Teller
IBC Bank
Associate of Applied Science - Early Childhood Education
San Jacinto College District
High School Diploma -
Dickinson High School
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