Osiel Dolores
Ontario,CA
Summary
Driven first generation Mexican-American college student with dynamic and results-oriented professional with a proven track record in customer service and inventory management at AutoZone. Excelled in a fast-paced retail environment, demonstrating exceptional organizational skills and implemented computer and accounting literacy Chaffey College. Adept at fostering teamwork and collaboration, with a history of enhancing small business operations at Elite Painters Inc. through effective problem-solving, critical thinking, and hard work.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Airbnb Host
Self Employed Services
03.2025 - Current
- Ensured a clean and welcoming environment
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
- Adjusted and accounted for costs, expenses and profits.
Student Ambassador
Chaffey College
02.2025 - Current
- Answered questions from visitors and potential students about university life.
- Led campus tours for prospective students every semester.
- Collaborated with other departments and faculty to promote student engagement.
- Participated in university marketing campaigns by providing testimonials and sharing personal experiences through various forms of media, including social media, print materials, and videos.
- Collaborated with other departments to promote student engagement.
- Mentored students to increase satisfaction and help engage in campus life.
Sales/Retail
AutoZone
09.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Extensive history of cash handling along with above and beyond customer service
- Strong inventory management and product knowledge
Painter/Business Administrator
Elite Painters Inc.
04.2013 - Current
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Kept accurate records of paint supplies and other materials.
- Calculated amount of paint and other materials needed for each job accurately.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Conducted in-person estimates
- Constructed invoices for client's records
Education
Business Administration & Economics
Chaffey College
Rancho Cucamonga, CA 08.2023 - Current
High School Diploma -
Colony High School
Ontario, CA05.2023
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Dependable and Responsible
- Organization and Time Management
- Excellent Communication
- Computer Literacy
- Excel and Office 360 knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Soccer
Gym
Hip-Hop
Timeline
Airbnb Host
Self Employed Services
03.2025 - Current
Student Ambassador
Chaffey College
02.2025 - Current
Sales/Retail
AutoZone
09.2023 - Current
Business Administration & Economics
Chaffey College
08.2023 - Current
Painter/Business Administrator
Elite Painters Inc.
04.2013 - Current
High School Diploma -
Colony High School
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