Osker Patterson
Shine Beer & Sanctuary
Bozeman,MT
3
years of professional experience
Detail-oriented Cell Biology and Neuroscience student with a solid grounding in organic chemistry, general chemistry, physics, and statistics, complemented by laboratory experience. Demonstrates leadership in customer-facing roles, including supervising kitchen operations and driving sales as an appointment setter. Offers strong communication, problem-solving, and time-management skills to enhance team effectiveness.
Work History
Kitchen Supervisor
8 Months- Trained and mentored kitchen staff on food preparation techniques and quality control measures.
- Implemented efficient workflow processes to enhance productivity during peak service times.
- Supervised daily kitchen operations, ensuring adherence to health and safety standards.
- Implemented and learned the best processes to ensure a smooth business day or morning
- Learned more about the ins and outs of a restaurant business. This meant confrontations with employees on issues at hand.
- Forced me to improve on multitasking and time management, as well as taught me accountability as if anyone in my crew slips up that is on me
- Worked full time during summer, about 5 days a week supervising 3 other kitchen employees per shift. Was trusted with opening the restaurant and closing the kitchen as well as placing inventory orders.
Appointment Setter
1 Year 3 Months- Scheduled appointments for potential clients, had to navigate creating a time for both the customer and my closer to meet
- Company utilized an app to display leads and follow up with prospects in the area, enhanced my understanding of technology and the efficiency
- Communicated daily with hundreds of clients to understand their needs and work with them and the hesitations they held as imagined not everybody is happy with a person coming to their door.
- Collaborated with sales team to align appointment setting strategies with overarching business goals and built great relationships with peers who had the same goals and visions as me.
- This opportunity taught me that the hours put into your work directly reflect your success as the possibility of setting an appointment increases with the amount of doors knocked.
- Finally, this position instilled greater communication skills and the ability to respond to different people whom I have never spoken to before.
Education
Bachelor of Science - Cell Biology And Neuroscience
- Dean's List Fall 2024, Spring 2025, Fall 2025, Spring 2026
- Extracurricular Activities: Intramural Basketball
- Montana Premier Scholarship Recipient
- MSU License Plate Scholarship Recipient
- Awarded MSU Merit
- 3.77 GPA
Skills
Staff training
Process improvement
Operational procedures
Team leadership
Time management
Multitasking
Attention to detail
Reliability
Client management
Relationship building
Overcoming objections
Active listening
Organizational skills
Timeline
Kitchen Supervisor
Shine Beer & Sanctuary
12.2025 - CurrentRead More
Appointment Setter
Solar Pros
01.2024 - 04.2025Read More
Montana State University
Bachelor of Science from Cell Biology And Neuroscience
Read More