Responsible for managing over 50 client accounts, collecting averaging over 10 million in Accounts Receivables for the Metals and Constructions commodity.
Utilized Internal Software like Main Frame and Powertrain to Efficiently serve customers.
Maintained strong relationships with customers through effective communication and prompt resolution of issues related to invoicing or payment disputes.
Mentored junior analysts, providing guidance on best practices and fostering a collaborative environment to ensure team success.
Improved data accuracy through thorough reconciliation of billing discrepancies, resulting in better informed business decisions.
Created and maintained precise and accurate models, charts and reports.
Assisted in preparation of presentations, data tables and other documents for customer meetings.
Revenue Account Analyst
Norfolk Southern
09.2023 - 09.2024
Participated in regularly scheduled feedback and information exchange sessions with key business partners.
Forecasted account needs and metrics based on market and product data.
Tracked funds, prepared deposits and reconciled accounts.
Prepared working papers, reports and supporting documentation for audit findings.
Diminished outstanding debts by analyzing accounts for issues.
Restaurant Manager
Calhoun Management Corporation, Wendy's
02.2022 - 08.2023
Carefully interviewed, selected, trained, and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Managed staff schedules and maintained adequate coverage for all shifts.
Education
Masters Of Arts - Economics
Georgia State University
Atlanta, GA
Bachelor of Science - Economics, Business Law
Georgia State University
Atlanta, GA
05.2023
Associate of Science - Business Administration
Georgia State University, Perimeter
Atlanta, GA
05.2021
Caribbean Secondary Education Certificate - Business
The Bishops' High School
Guyana
10.2017
Skills
Organization and Prioritization
Coaching and Mentoring
Regression Analysis
Data Analysis
Microsoft Proficiency
Data Visualization
Code Review ( R and Stata)
Vensim- Simulation Software
Additional Information
Jack Kent Cooke Transfer Scholarship Semi-Finalist, April 2021
Certification
ServSafe Certified
Timeline
Revenue Analyst II
Norfolk Southern
09.2024 - Current
Revenue Account Analyst
Norfolk Southern
09.2023 - 09.2024
Restaurant Manager
Calhoun Management Corporation, Wendy's
02.2022 - 08.2023
Masters Of Arts - Economics
Georgia State University
Bachelor of Science - Economics, Business Law
Georgia State University
Associate of Science - Business Administration
Georgia State University, Perimeter
Caribbean Secondary Education Certificate - Business