Osman Abas
Ann Arbor
Summary
Versatile professional with a proven track record in healthcare coordination, sales, and customer service. Excelled in client coordination at ManpowerGroup, managing hospital staffing and optimizing workforce efficiency. Experienced in sales and installation at Dream Day Booths, ensuring seamless client experiences. Skilled in scheduling, problem-solving, and client relations, with a strong ability to adapt to fast-paced environments. Consistently delivered high client satisfaction and operational improvements through strategic planning and attention to detail.
Overview
4
4
years of professional experience
Work History
Event Booth Salesman/Technician
Dream Day Booths
01.2025 - Current
- Sell and install event booths to customers, managing the entire sales and setup process.
- Coordinate logistics for transportation, setup, and breakdown of event booths.
- Work closely with event planners and venue staff to ensure seamless execution of events.
- Oversee inventory management and transportation logistics for upcoming events.
- Developed strong client relationships through consistent communication and exceptional customer service.
Client Coordinator
ManpowerGroup
08.2023 - Current
- Manage scheduling and workforce coordination for over 300 patient attendants, nurses, and hospital staff.
- Handle shift changes, schedule adjustments, pay-related concerns, and time-off requests.
- Communicate via email, phone, and messages to resolve work-related issues efficiently.
- Utilize a complex Excel spreadsheet daily to track and manage workforce scheduling.
- Maintained detailed documentation of all client interactions, allowing for seamless handoffs between team members when necessary.
Patient Attendant
Manpower Agency
08.2021 - 08.2023
- Assisted nurses in providing quality patient care in a hospital setting.
- Maintained and monitored patient medical devices to ensure proper functionality.
- Ensured patient safety, health, and comfort by providing attentive care and support.
- Contributed to efficient hospital operations by promptly responding to call lights and addressing patient needs.
Education
Associate of Science - Computer Science
Washtenaw Community College
Ann Arbor, MI05-2026
Skills
- Sales and marketing strategies
- Vital signs monitoring
- Detail-oriented mindset
- Attention to detail
- Customer relationship building
- Power Tools and Equipment
- Goal setting and achievement
- Adaptable to change
- Troubleshooting
Languages
Arabic
Limited Working
Somali
Native or Bilingual
Timeline
Event Booth Salesman/Technician
Dream Day Booths
01.2025 - Current
Client Coordinator
ManpowerGroup
08.2023 - Current
Patient Attendant
Manpower Agency
08.2021 - 08.2023
Associate of Science - Computer Science
Washtenaw Community College
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