Osman Hassan

Continuously support 12,000 employees with new laptop refresh and any technical issues. Replace RAM, Fans, CPU and any other system part.

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
• Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
• Drove high-capacity vehicles for dedicated engagements such as bachelorette parties, proms and weddings.
• Picked up riders at designated locations and greeted upon vehicle entry.
• Drove off duty police officers and Sheriffs during their off days.

• Daily monitoring and patrolled buildings, grounds and work sites.
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Patrolled and monitored premises in company vehicle and by foot.
• Conducted regular patrols of key areas to spot and control security concerns using CCTV's.